Installation and User Guide

About This Guide

This guide provides a brief introduction to the Outdoor Pan/Tilt Security Wi-Fi Camera and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

More Info

Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

The Outdoor Pan/Tilt Security Wi-Fi Camera is a full-featured weatherproof security camera that you can access from anywhere. Receive instant notifications and check feeds when the motion is detected. Moreover, the automatic siren system will trigger light and sound to frighten away unwanted visitors after the camera detects motion.
Day or night, rain or shine, the Tapo camera protects what you love most.

• Smart Motion Tracking - Tracks and follows a subject smartly, keeping it within the camera’s field of view.
• 1080p Full HD Live View - Reveals sharp images and vivid details.
• Patrol Mode - Keep the camera cruise between two customized points for dynamic monitoring.
• Person Detection - Notifies you when a person is detected.
• Local* and Cloud** Storage - Save recorded videos to an installed microSD card (up to 512 GB)*, or use Tapo Care** cloud storage service.
*microSD card must be purchased separately.
**Subscribe for cloud storage at https://www.tapo.com/tapocare/
• IP65 Weatherproof - Offers excellent waterproof and dustproof performance for outdoor scenarios.
• Customizable Sound Alarm - Record your own audio as an alarm to extend your usage.
• Color Night Vision - Enhances your security by revealing vivid colors with built-in spotlights.
• Two-Way Audio - Communicate remotely with a delivery person in real time.
• Multiple Installation Options - Use the mounting screws, template and loops* to install on any wall, ceiling or pole for the perfect view.
*Mounting loops purchased separately.

Appearance

1 White Light LEDs

2 IR LEDs

3 Lens

4 System LED

5 Microphone: For capturing your voice. 

6 Reset Button: Open the silicone cover. While the camera is powered on, use a pin to press and hold the Reset button to reset the camera.
• Press and hold for 5 seconds: Reset Wi-Fi settings only
• Press and hold for 10 seconds: Reset to factory settings

7 microSD Card Slot: Open the silicone cover and insert a microSD card (not included). Initialize it on the Tapo app for local recording.

8 Speaker

9 DC Power Connector: Used to connect to the provided DC power adapter.

System LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

Step 3. Add Your Camera
Tap the ＋ button, choose Add Device in the app, and search for your model. Follow the app instructions to complete the setup.

Mount Your Camera

The camera is not waterproof when set on a table or shelf. Mount the camera via Option 1-3 when installing outdoors. 

Option 1: Wall Mount

1. Affix the Camera and Bracket
Route the camera power cord through the opening of the bracket. Use two bracket screws to affix the bracket and the camera. 

Bracket Screw Size: 

2. Drill Holes
Apply the mounting template sticker to your desired mounting place. Drill four screw holes according to the template. Insert three anchors into the holes and use the screws to affix the camera over the anchors.

3. Mount the Camera
Insert four mounting anchors into the holes, then use the mounting screws to affix the camera and bracket over the anchors.

Mounting Screw Size: 

4. Connect to Power
Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors.

Option 2: Overhang Mount

1. Affix the Camera and Bracket
Route the camera power cord through the opening of the bracket. Use two bracket screws to affix the bracket and the camera. 

Bracket Screw Size: 

2. Drill Holes
Apply the mounting template sticker to your desired mounting place. Drill four screw holes according to the template. Insert three anchors into the holes and use the screws to affix the camera over the anchors.

3. Mount the Camera
Insert four mounting anchors into the holes, then use the mounting screws to affix the camera and bracket over the anchors.

Mounting Screw Size: 

4. Connect to Power
Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors.

Option 3: Pole Mount

1. Affix the Camera and Bracket
Route the camera power cord through the opening of the bracket. Use two bracket screws to affix the bracket and the camera. 

Bracket Screw Size: 

2. Mount the Camera
Mount the camera on the pole using two pole-mounting loops* (loop width ≤ 12mm). 
*Pole-mounting loops are not included.

3. Connect to Power
Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors.

Support

For technical support, the setup videos, FAQs, warranty and more, please visit https://www.tapo.com/support/

Authentication

FCC compliance information statement

Product Name: Outdoor Pan/Tilt Security Wi-Fi Camera
Model Number: Tapo C500, TC40

Responsible Party: 
TP-Link Systems Inc.
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1）This device may not cause harmful interference.
2）This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
"To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter."
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2026-06-16

FCC compliance information statement
Product Name: I.T.E. Power Supply
Model Number: T090085-2B1
Responsible Party:
TP-Link Systems Inc.
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2026-06-16

CE Mark Warning    

OPERATING FREQUENCY (the maximum transmitted power)
2412 MHz-2472 MHz (20 dBm)
EU Declaration of Conformity
TP-Link hereby declares that the Outdoor Pan/Tilt Security Wi-Fi Camera is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/support/ce/
RF Exposure Information 
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. 
The device complies with RF specifications when the device used at 20 cm from your body.

UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the Outdoor Pan/Tilt Security Wi-Fi Camera is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
1. L’appareil ne doit pas produire de brouillage;
2. L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
Déclaration d' exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
Industry Canada Statement
CAN ICES-003 (B)/NMB-003(B)

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice
注意！  
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
為避免本器材影像畫面遭偷窺或擷取，本器材使用者應先修改預設密碼，並定期更新密碼。
安全諮詢及注意事項
請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。
請勿將本產品浸入水或者其他液體中。
電源供應器应使用在环境温度低於或等於40℃ (104 °F ) 的室內。 
工作溫度：-30 ºC ~ 60 ºC (-22 °F ~ 140 °F ) 

限用物質含有情況標示聲明書

Продукт сертифицировано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних>Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

Safety Information

• Do not use damaged power supplies or USB cable. 
• Use only power supplies listed in the user instructions. Refer to the User Manual on the product support page. Do not use any other power supplies than those recommended. 
• Do not use the device where wireless devices are not allowed. 
• Adapter shall be easily accessible.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands. 
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequately shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth. 
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• Adapter should be used indoors where the ambient temperature is lower than or equal to 40 ºC (104 °F).
• Operating Temperature: -30 ºC ~ 60 ºC (-22 °F ~ 140 °F)
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.

Use only the power supplies listed below.

Explanation of the symbols on the product label
Note: The product label is above the silicone cover on the product and its power supply. Symbols may vary from products. 

Symbol         符號解釋	Explanation 解釋
	Class II equipment Class II 設備
	Class II equipment with functional earthing 具有功能接地的Class II 設備
	Alternating current 交流電
	DC voltage 直流電壓
	Polarity of output terminals 輸出端子極性
	Indoor use only 僅限室內使用
	Dangerous voltage 危險電壓
	Caution, risk of electric shock 注意，有觸電危險
	Energy efficiency Marking 能源效率標示
	Protective earth 保護地線
	Earth 地線
	Frame or chassis 機架接地
	Functional earthing 功能地線
	Caution, hot surface 警告，表面高溫
	Caution 警告
	Operator’s manual 操作手冊
	Stand-by 待機
	“ON”/”OFF” (push-push) 「開」/「關」 ( 按壓式)
	Fuse 保險絲
	Fuse is used in neutral N 保險絲用於中性線N
	RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. 回收利用 本產品標示有「廢棄電氣電子設備（WEEE）」的分類回收標誌。這表示本產品必須依據歐盟指令 2012/19/EU 進行妥善回收或拆 解，以減少對環境的影響。 使用者可選擇將本產品交給合格的回收機構，或在購買新電器或電子設備時，交回給零售商進行回收處理。
	Caution, avoid listening at high volume levels for long periods 注意，避免長時間以高音量收聽
	Disconnection, all power plugs 斷開所有電源插頭