Tapo C210P2 , Tapo C325WB , TC85 , TC41 , TC40 , Tapo C110 , Tapo C111 , TC82 , Tapo C310 , Tapo C310P2 , Tapo C420S1 , Tapo C420S2 , Tapo C420S4 , Tapo C201 , Tapo C400 , Tapo C125 , Tapo C202 , Tapo C720 , Tapo C120 , TC73 , TC72 , Tapo C121 , TC71 , Tapo C200 , TC70 , Tapo C110P4 , Tapo C110P2 , TC82 KIT , Tapo C212 , Tapo C410 , TC65 , Tapo C320WS , TC60 , Tapo C210 , Tapo C520WS , Tapo C211 , TC68 , Tapo C410 KIT , Tapo C200P2 , Tapo C400S1 , Tapo C400S2 , Tapo C425 , Tapo C525WB , TC55 , Tapo C225 , Tapo C500 , TC53 , Tapo C220 , Tapo C100 , Tapo C420 , Tapo C860 , Tapo C101 , Tapo C510W
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
3D Secure (3DS) authentication is a security protocol designed to secure online payments. It enhances the security of online transactions and prevents fraudulent activities. Depending on the policies of your issuing bank or payment provider, you may be required to use 3DS authentication.
During the 3DS authentication process, you will be prompted to provide supplementary verification details, such as a password, SMS verification code, or fingerprint scan. These details are cross-referenced with your banking information to verify your identity and the legitimacy of the transaction.
1. Please log in your account on the Tapo Care website.
2. Click the icon next to the “Subscription Renewal Failed”
3. when the pop up appears click on “Verify Now”.
4. follow the instructions provided to complete the authentication process.
Is this faq useful?
Your feedback helps improve this site.
What’s your concern with this article?
We'd love to get your feedback, please let us know how we can improve this content.
Thank you
We appreciate your feedback.
Click here to contact TP-Link technical support.
TP-Link Community
Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.
We have updated our Policies. Read Privacy Policy and Terms of Use here.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .
We have updated our Policies. Read Privacy Policy and Terms of Use here.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .
Basic Cookies
These cookies are necessary for the website to function and cannot be deactivated in your systems.
TP-Link
accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType
Livechat
__livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID
Youtube
id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ
Analysis and Marketing Cookies
Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.
The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.
Google Analytics & Google Tag Manager
_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>
Google Ads & DoubleClick
test_cookie, _gcl_au
Meta Pixel
_fbp
Crazy Egg
cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs
Hotjar
OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_<hotjar-id>, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_<hotjar-id>, _hjIncludedInSessionSample_<hotjar-id>
lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or
Accessibility Adjustments
Choose the right accessibility profile for you
Seizure Safe
Eliminates flashes and reduces color
Cognitive Disability
Assists with reading and focusing
Vision Impaired
Enhances the website's visuals
ADHD Friendly
More focus and fewer distractions
Content Adjustments
Adjust Scale
Highlight Title
Highlight Link
Text Magnifier
Readable Font
Align Center
Align Left
Align Right
Color Adjustment
Low Saturate
High Saturate
Dark Contrast
Light Contrast
Set Text Colors
Monochrome
Set Title Colors
High Contrast
Set BackgroundColor
Orientation Adjustments
Muted
Hide Images
Stop Animation
Reading Mask
Highlight Hover
Big Black Cursor
Big White Cursor
Hide Video/Audio
Stop Video
Stop Audio
Hide Animation
Reading Guide
Useful Links
Web Accessibility Solution
We have updated our Policies. Read Privacy Policy and Terms of Use here.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .
Basic Cookies
These cookies are necessary for the website to function and cannot be deactivated in your systems.
TP-Link
accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType
Livechat
__livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID
Youtube
id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ
Analysis and Marketing Cookies
Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.
The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.
Google Analytics & Google Tag Manager
_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>
Google Ads & DoubleClick
test_cookie, _gcl_au
Meta Pixel
_fbp
Crazy Egg
cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs
Hotjar
OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_<hotjar-id>, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_<hotjar-id>, _hjIncludedInSessionSample_<hotjar-id>
lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or