Unable to Find the SSID of the TP-Link Range Extender After Setup
RE550BE , RE800BE , RE270K , RE400 , RE505X , RE715X , RE205 , RE605 , TL-WA860RE , RE6000XD , RE210 , RE650 , RE330 , RE450 , RE603X , RE355 , RE315 , RE700X , RE590T , RE1500X , RE1750X , RE780X , TL-WA850RE , RE700K , RE360 , RE200 , RE365 , TL-WA854RE , RE105 , RE500 , RE300 , RE305 , RE600X , RE655BE , RE190 , RE350 , RE705X , TL-WA865RE , RE550 , RE230 , RE815XE , RE215 , RE655 , RE335 , RE455 , RE605X , RE370K , RE500X , RE900XD , RE710X , RE3000X , RE580X , RE750C , RE2700X , RE580D , TL-WA855RE , RE815X , RE220
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
Unable to Find the SSID of the TP-Link Range Extender After Setup
This FAQ covers the troubleshooting steps you would want to follow if your wireless devices cannot detect the Network Name (SSID) of your range extender after completing the setup process.
Step 1.
Make sure the range extender is not using the same SSID as the host router its connected to. The SSID can only be displayed once, so if the extender is using the same SSID it may be working properly. You can confirm the extender is working by referring to its light status as listed in its user guide which is available on our official website.
Step 2.
Check if the SSID is hidden.
b. Login to the web UI using the following instructions: How to log into the web management page of the range extender
c. Go to Settings >> Wireless >> Extended Network, make sure “Hide SSID broadcast” is unchecked for each band your extender supports.
Note: To do this you will need to be physically connected to the extender via an Ethernet cable.
Step 3.
Power cycle the Range Extender
Step 4.
If the above troubleshooting steps didn’t resolve the concern, we recommend resetting the extender to factory defaults and reconfiguring the device. Use a pin to press the button for 30 seconds to reset the extender. Once you rese the extender. Following the setup process to reconfigure your extender. If you need help please refer to this FAQ: How to configure Range Extender via Tether APP
Step 5:
If your concern still exist after this, please contact support. For better assistance please have the following information available:
- The model number of your Range Extender
- Hardware and firmware versions of the extender.
- The current LED status on the extender.
- The model number of your main router.
- A brief explanation of what troubleshooting you have already performed.
Is this faq useful?
Your feedback helps improve this site.
What’s your concern with this article?
- Dissatisfied with product
- Too Complicated
- Confusing Title
- Does not apply to me
- Too Vague
- Other
We'd love to get your feedback, please let us know how we can improve this content.
Thank you
We appreciate your feedback.
Click here to contact TP-Link technical support.
TP-Link Community
Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.
We have updated our Policies. Read Privacy Policy and Terms of Use here.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .
We have updated our Policies. Read Privacy Policy and Terms of Use here.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .
Basic Cookies
These cookies are necessary for the website to function and cannot be deactivated in your systems.
TP-Link
accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType
Livechat
__livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID
Youtube
id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ
Analysis and Marketing Cookies
Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.
The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.
Google Analytics & Google Tag Manager
_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>
Google Ads & DoubleClick
test_cookie, _gcl_au
Meta Pixel
_fbp
Crazy Egg
cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs
Hotjar
OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_<hotjar-id>, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_<hotjar-id>, _hjIncludedInSessionSample_<hotjar-id>
lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or