Deco X20-DSL , Deco W3600( V4.6 ) , Archer AX55 , Deco X20( V3 V4 ) , Archer AX75 , Archer AX4400 , Archer AX53 , Archer AX73 , Deco X68 , Deco X20-4G , Deco X25( V4.6 ) , Deco X76 Plus , Deco X5700 , Deco X4300 Pro , Archer AXE75 , Deco W6000 , Deco XE5300 , Archer AX72 , Deco XE70 Pro , Archer AX90 , Deco X90 , Deco X3600 , Deco XE75 , Deco X50 , Archer AX3000 Pro , Deco X55 , Deco X50-4G , Archer Air R5 , Deco XE75 Pro , Deco W7200 , Deco Voice X20( V4.6 ) , Deco X60( V3 V3.6 V4 V4.6 )
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
Web Protection is a key element of the Real-Time Protection services offered by HomeShield Security +, which is powered by Avira. Web Protection keeps you safe from dangerous web content that falls under the categories of phishing, malware, spam, or fraud.
In rare cases, you may encounter a situation where Web Protection mistakenly blocks a harmless website/URL, which is known as a “false positive” detection, or false alarm, according to Avira.
In this case, we suggest following the steps below to submit a ‘Suspected False Positive’ request on the official Avira website. Once submitted, Avira will remove the URL from their filter list as long as your submission passes their verification process.
Step 1. Go to https://www.avira.com/en/analysis/submit-url
Step 2. Click Submit suspicious URLURLs and select Suspected False Positive URLs (Not Malware).
Step 3. Fill in the URL of the website(s) and the details of the false positive, then click Submit.
Note: You need to add https:// or http:// ahead of the domain name, as shown in the example below. Otherwise, the submission will not be successful since the URL is incomplete.
If the above suggestions do not resolve the problem, please contact TP-Link support.
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