What if I fail to sign up or activate the TP-Link ID?
Deco X20 , Deco BE65-5G , Deco M1300 , Deco HC4 , Deco X25 , Tapo C310 , HS107 , Deco Voice X50 , Deco E4R , Deco E4S , Deco X4300 Pro , HS105 KIT , HS103 , HS105 , Deco W6000 , HS220 , HS100 , Deco X3600 , Tapo P100 , Tapo P105 , Deco X1500-4G , TL13E , Tapo C201 , Tapo C202 , Deco X50-PoE , Tapo C200 , Deco W7200 , HS110 , Deco P9 , Deco P7 , Deco X20-DSL , HS100P3 , Deco X20-4G , EP40 , Deco PX50 , Tapo L510 , Deco S7 , Deco X76 Plus , Deco S4 , KD110 , Deco XE70 Pro , Deco X90 , Deco X3000-5G , Deco W2400 , Deco X95 , Tapo C200P2 , Deco X96 , Tapo L510B , Deco XM73 , Tapo L510E , Deco XE75 Pro , HS110(US) , Deco XE200 , HS100 KIT , Deco M9 Plus , Deco M3W , HS103P3 , Deco W3600 , HS103P4 , Deco X50-DSL , Deco X60F , Deco X68 , HS103P2 , Deco WM9000 , Tapo L531E , Tapo C110 , Deco X58-4G , Deco X5700 , HS300 , Deco XE5300 , HS110 KIT , Deco M5 , Deco M4 , Deco HX20 , Deco XE75 , Deco M3 , Deco X75 , DecoX5700 , Deco X50-4G , Tapo L520E , Deco X50-Outdoor , Deco Voice X20 , Deco X73-DSL , Deco X50-5G , Deco X5400 Pro , Deco X80 , Deco HB6300-PoE , Deco 5G , Deco M5 Plus , Tapo P110 , Tapo P115 , Tapo C210 , HS200P3 , HS200 , Deco X50 , HS110P3 , Deco X55 , Deco E4 , Deco E3 , Tapo L530B , Tapo L530E , Deco HB6300-Outdoor , Tapo C100 , Tapo C101 , Tapo P105A , Deco X80-5G , Deco X55 Plus , HS210 KIT , Deco AC1200 , HS210 , Deco X60
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
This issue may be caused by several things, please refer to the following steps to troubleshoot.
Step1. Ensure you have internet access when you sign up for the TP-Link ID.
Step2. Confirm you have entered a valid e-mail address and password. Please do not use special characters such as &, ~, %, space, etc.
Step3. If you can’t receive the activation e-mail when sign up for the TP-Link ID, please refer to the link to troubleshoot.
Step4. If the e-mail address you entered has been registered already, try to log into the Deco app directly. If you forget the password of the TP-Link ID, here is the instruction to create a new password.
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