Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
Why the adapter is not working with my Bluetooth device?
A1. Make sure your device has BLUETOOTH function.
A2. Make sure you have installed the latest Bluetooth driver on the computer. You can check the published driver versions from https://www.tp-link.com/download-center.
A3. For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility problems.
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