Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
If your TP-Link range extender was working fine before, but it failed to connect to the host router suddenly, the following troubleshooting may help you figure it out.
Case1. The extender stops working with nothing changed on the host router
1. Try rebooting your router and the extender.
2. Ensure that your extender is within range of the router.
3. Ensure that the range extender is not affected by interfering devices such as metal objects, fish tanks, microwaves, Bluetooth devices, and so on.
4. If the above steps didn’t resolve the issue, try resetting the extender completely. Use a pin to press the button for 1 second to reset the extender. After resetting, you will need to reconfigure the extender following the FAQ:
Case 3. The extender stops working after changing some settings on the host router
If you recently changed the settings on your host router, such as Access Control settings, channel, etc. You may try to check and modify the settings on the host router by following the instruction:
If the troubleshooting steps are still not working, try upgrading the firmware to the latest version, you can refer to the FAQ for instructions on how to do this:
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