FAQs
- How to create Smart Action (Automation or Shortcut) on Tapo app
- What should I do if the email shows that the link expired when I register cloud account or reset my password?
- How to unbind cloud account with devices in mobile App
- What can I do if I forget my password of the cloud account (Tapo smart plug, smart camera, smart bulb)
- What're the automation and shortcut of my Tapo device (smart bulb, smart plug, smart camera)?
- What can I do if the Tapo app is not working properly (smart plug, smart camera, smart bulb)?
- What should I do if my Tapo smart devices keeps losing connection or going offline?
- How to check and improve the network connection stability of Tapo&Kasa smart devices
- What is TP-Link ID and how to create a TP-Link ID?
- What should I do if I don’t receive the email when I register cloud account or reset my password?
- What can I do if the Smart Action/Automation doesn’t take effect as expected?
- What should I do if I fail to configure the Tapo devices
- How to Configure Tapo / Kasa Devices to Work with Samsung SmartThings
- How to make my Tapo / Kasa device work with Amazon Alexa
- Cannot use the Tapo/Kasa app to control my smart devices
- Cannot make TP-Link smart devices work with Google Home
- How to reset the Tapo smart bulb
- How to find the hardware and firmware version of my TP-Link device
- How to Use Siri to Control Your Tapo or Kasa Smart Devices
- How to turn on Precise Location for the Tapo App
- Tapo/Kasa Devices are showing offline after changing or resetting the router.
- What Is the Subscription Pricing of the Tapo Care Plan?
- How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app
- How to share my Tapo Smart Devices with family
- How to Use the Room Feature in the Tapo App
- How to set up your HomeKit-supported Tapo or Kasa devices
- How to use Widgets to control your Tapo Devices and Tapo Shortcuts
- How to update the firmware of the Tapo&Kasa devices on the Tapo App
- How to unbind the account (TP-Link ID) with Tapo&Kasa smart devices in the Tapo app
- Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
- What is the Auto White Feature of Tapo Smart Bulbs?
- How to Add A Group for Your Tapo Devices
- How to set up Tapo smart bulb
- What's the Default States of Tapo smart bulb?
- Why does TP-Link require my email address?
- What if I fail to sign up or activate the TP-Link ID?
- Why can’t I receive notifications after turning on Notifications?
- What's the energy usage and energy saving of Tapo smart bulb?
Firmware Release Note
Refer the FAQ to update firmware.
TL13E(EU)_V3_1.1.9 Build 240524 |
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Published Date: 2024-08-07 |
Modifications and Bug Fixes: |