Frequently asked questions about Tapo Smart Floodlight Camera

Q&A of functional explanation or specification parameters
Updated 01-18-2023 07:32:57 AM 5323
This Article Applies to: 

Q1: How can I identify the wires?

A: Wire colors vary by region. The Neutral wire is usually white/blue, while the Line wire is usually black/brown/red.

You can refer to the FAQ How to Identify Different Wires by Their Colors for detailed information.

If you are unfamiliar with basic electrical wiring, please consult a licensed electrician.

Q2: What can I do if my floodlight camera cannot power on after wiring?

A1: Make sure you have turned on the circuit breaker.

A2: Check if the System LED is on. If it is off, turn off the circuit breaker and check the wiring.

A3: Refer to the FAQ What to do if my floodlight camera cannot power on? for detailed instructions.

Q3: What if there is no existing junction box or electrical wires?

A: Floodlight cameras require a high power supply and should be installed in a location with a weatherproof junction box or electrical wires.

If you do not have a current energy source or are uncomfortable dealing with electrical wiring, have an expert electrician do the job.

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