Common Questions about Exporting Temperature and Humidity Data
This Article Applies to:
1. Why I didn’t receive the temperature & humidity data I exported?
- Please make sure your email address is entered correctly
- Please check if it is in your spam mailbox
- Please try to export the data again.
- If the problem persists, please contact our technical support.
2. Why the temperature and humidity data I exported is missing?
It may be because your hub or smart device is offline. Please check the device status and export the data again.
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