Why does the "Continue the viewing" prompt interrupt the Kasa camera live stream?

The "Continue the viewing" prompt is designed to ensure optimal performance and security when viewing your Kasa Cam remotely. This article will provide suggestions for continuous live stream and explain why this happens in different scenarios.

Part 1. How can you continuously watch the live stream of the Kasa camera?

(1) Ensure both your phone and Kasa Camera are connected to the same Wi-Fi network.

(2) Ensure only one device is streaming the Kasa camera under the same network at a time.

(If there are multiple devices attempting to view the stream simultaneously under the same network, only one of them will maintain a continuous live feed, while others will experience interruptions.)

(3) Try to restart your Router.

Part 2. Why does the "Continue the viewing?" prompt interrupt the Kasa camera live stream?

Scenario 1. When Watching Remotely (Phone and Kasa Camera on Different Networks)

If your phone and Kasa Camera are on different networks, the "Continue the viewing?" prompt will appear after 10 minutes of continuous streaming.

This is a security and performance feature to ensure the stability of the live stream. Unfortunately, this prompt cannot be turned off. To continue watching, simply tap "Continue" in the app.

Scenario2. When using third-party devices to watch live streams, (e.g., Google Home Hub, Echo Show, Fire TV)

When watching the Kasa Cam live stream on third-party devices like Google Home Hub or Echo Show, the stream will automatically disconnect after 10 minutes. This is a limitation of the integration with these platforms. To continue watching, you will need to restart the stream manually.

For example, on an Echo Show, use the voice command: "Alexa, show me the [Camera Name]."