Careers at TP-Link

TP-LINK UK LTD is seeking to recruit an Internal Sales Development Representative to develop new sales opportunities, support the B2B sales team with various projects and general customer development work. This is a great opportunity to learn and grow with a market leading networking brand in the SME market. We are looking for a driven, dynamic and ambitious professional to further enhance our B2B sales team and prove themselves in a competitive and fast-moving sales environment, have you got what it takes?

Key Responsibilities:

• Identify and develop new sales opportunities within the B2B networking market using existing database of customers, external sources and wider sales team.
• Drive lead generation and telemarketing campaigns to support the business needs.
• Build customer profiles and record key information on CRM system through market research, customer engagement, sales and distribution partners.
• Work closely with the B2B sales team to uncover new opportunities and support them with a variety of customer activities.
• Build a pipeline of sales opportunities and update the TP-Link management team with regular reporting on customer progress and plans.
• Drive Partner Programme activity, Event follow-up work, and secure customer meetings via video call or face to face for the senior sales team.
• Competitive market analysis and information gathering exercises.
• Demonstrate a clear understanding of TP-LINK value proposition and SME/Enterprise product solutions, and the ability to communicate them effectively to customers.
• Share new ideas with the management team on how to drive sales and improve customer engagement.

Required skills and qualifications:

• Based in the TP-LINK Reading Office 4-5 days a week
• Minimum 1-2 years sales experience, ideally in IT sales but not essential
• Proven success in sales related role and examples upon request
• Highly motivated, good organisation and time management skills
• Strong communication skills via phone and email
• Objective handling and creative problem-solving skills
• Good team player and cooperation skills
• Strong desire and ability to move up within a sales organization
• Proficiency in MS-Outlook, MS-Teams, MS-Office

TP-LINK is always on the lookout for passionate and hard-working individuals, with an appetite to succeed and a desire to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers a great working environment, career path, competitive salary, company bonus and benefits, if you have what it takes to join the world's #1 market share Wireless LAN Company then please send your resume to hr.uk@tp-link.com.

About the Role

We have an opportunity for an early careers Retail Account Executive in Ireland. You will be expected to promote TP-LINK as a top brand among your set of Retail accounts in Ireland. You will be managing existing customer relationship, whilst simultaneously developing new business for the company so as to expand Ireland’s market share and boost sales revenue.

Duties and Responsibilities 

• Achieve pre-set sales revenue targets by managing and developing existing assigned accounts.
• Define and manage Retail channel efficiently by identifying potential business opportunities.
• Work closely with marketing team to advocate TP-Link product features/performance/relevant attributes.
• Promote TP-LINK Products through trade shows, retail conferences, webcasts, demo days to further strengthen our brand awareness in Ireland.
• Improve TP-LINK branding integration and awareness of products functionality attributes and range positioning  within the customers.
• General understanding of competitive marketplace within Networking & Smart Home and be able to address cross category comparisons between TP-Link products and competitors.
• Regularly visiting Retail stores in Ireland to assess TP-Link’s presence in store, engage/train store staff on our product portfolio and report back on competitor activity. From time to time, you may be required to deliver in store POS to a number of Retail outlets.
• This role will require monthly travel to the UK headquarters in Reading to attend the regular sales meetings.

Skills and Experience

• Previous experience of working within retail business development.
• Good customer interaction skills and negotiates effectively toward win/win outcomes for all key stakeholders.
• Demonstrable selling, influencing and negotiation skills.
• Self-motivated, with a positive ‘can do’ attitude and strong sense of teamwork.
• Good proficiency in Microsoft Office Packages.
• Ability to provide accurate and regular sales forecasting.
• Ability to speak and present confidently to large & small groups of individuals, such as store staff, buyers and colleagues.
• Develop a detailed understanding of how our Wireless Networking & Smart Home products work, actively using them at home to convey the lifestyle benefits of the technologies we incorporate within our devices.

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We are seeking a results-driven Performance Marketing Manager to strengthen and scale our key digital acquisition channels. This role will focus on paid media strategy across our D2C site and Amazon store to drive revenue growth and improve campaign ROAS. Alongside paid media ownership, this role will support broader performance channels including SEO and affiliate marketing, working closely with internal teams and external partners to deliver a cohesive customer acquisition strategy. The successful candidate will combine hands-on campaign management with strong analytical capability to drive measurable and sustainable growth.

Key Responsibilities

Paid Media (Google & Meta)

• Own and manage paid media across Google Ads and Meta platforms to drive traffic, conversions, and revenue growth for the D2C website.
• Plan, launch, optimise, and scale campaigns across Search, Shopping, Performance Max, Demand Gen, Paid Social, and remarketing channels.
• Continuously test creative, audience targeting, bidding strategies, and landing page performance to improve campaign efficiency.
• Manage and allocate budgets effectively to maximise ROAS and achieve performance targets.
• Work closely with paid agencies to develop strategy, oversee campaign execution, ensure best practice implementation, and drive continuous performance improvement.
• Monitor industry trends, platform updates, and competitor activity to identify new growth opportunities.

Amazon Advertising (AMS & DSP)

• Manage and optimise Amazon campaigns including Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSP.
• Develop Amazon media strategies aligned with product launches, promotional periods, and seasonal campaigns.
• Monitor keyword performance, search term reports, and competitor activity to identify growth opportunities.
• Collaborate with the Amazon team to ensure alignment between advertising, product listings, and conversion optimisation.

SEO & Affiliate Marketing Support

• Support the SEO strategy by collaborating with internal teams and external SEO agency to improve organic performance for D2C site.
• Support the development and optimisation of the affiliate program to drive incremental revenue and customer acquisition for D2C site.
• Identify opportunities to scale customer acquisition through an integrated, multi-channel performance strategy.

Reporting & Analysis

• Track, analyse, and report regularly on campaign performances, and provide actionable insights to stakeholders.
• Use data to identify growth opportunities, optimise channel mix, and improve marketing efficiency.

Desired Skills and Experience

• 3-5 year of digital marketing working experience , including at least 2 years’ proven experience managing paid media campaigns, either in-house or on agency side, ideally for B2C eCommerce.
• Hands-on experience with Google Ads, Meta Ads, Amazon AMS and DSP.
• Proven experience managing and working with external agencies to deliver performance against commercial targets.
• Experience or working knowledge of SEO and affiliate marketing.
• Strong analytical skills with a commercial mindset, with the ability to translate insights into actionable improvements.
• Excellent time management and strong stakeholder communication skills.
• A proactive team player with a collaborative mindset.
• Comfortable working in a fast-paced, performance-driven environment.
• Fluent in English; Mandarin is an advantage but not required.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

We are seeking an experienced Technical Manager to lead our repair and refurbishment operations. In this management role, you will oversee a growing refurbishment team and drive the development of efficient workflows for restoring networking and electronic devices. The Technical Manager will combine hands-on expertise in electronics (especially networking and smart-home technology) with strong leadership and process improvement skills. You will work closely with our overseas headquarters to learn and implement new repair & refurbishment techniques, ensuring these methods are successfully adopted in the UK. This role is ideal for a candidate with a deep understanding of electronic equipment and a proven ability to manage refurbishment teams and third-party service providers. The successful candidate will ensure that our repair centre operates smoothly, meets quality benchmarks, and can scale up to handle increased volume as the team expands.

Key Responsibilities

• Team Leadership: Supervise and mentor a refurbishment team of electronics repair technicians (with plans to expand). Oversee daily workflows and staff productivity to meet turnaround times and quality standards. Provide technical guidance for complex diagnostics and foster a culture of excellence and continuous improvement.
• Process Development: Develop, implement, and refine workflow processes and standard operating procedures for device repair and refurbishment. Continually review and improve quality control measures to ensure all refurbished units meet company and customer expectations. Introduce best practices and tools for monitoring repair steps and efficiency.
• Technical Oversight: Serve as the technical authority for networking devices and consumer electronics in the workshop. Ensure that troubleshooting, diagnostics, and repairs are performed to a high standard. Stay up-to-date with the latest technology and repair methodologies, and facilitate knowledge sharing within the team.
• Training and Adoption of New Techniques: Collaborate with overseas HQ technical experts to learn new refurbishment techniques. Adapt and implement these techniques locally, training team members accordingly. Ensure that the team quickly adopts new repair processes or equipment introduced by HQ, maintaining alignment with global standards.
• Resource Management: Manage the repair centre’s resources, including tools, testing equipment, and spare parts inventory. Plan and allocate resources effectively to handle workload and avoid bottlenecks. Recommend procurement of new equipment or software to improve repair capabilities as needed.
• Third-Party Vendor Management: Identify and evaluate third-party service providers for specialised refurbishment services (e.g. board-level repairs or bulk refurbishments). Establish and manage relationships with these vendors, set quality expectations, and monitor their performance. Ensure third-party work meets our quality and turnaround requirements, and negotiate service agreements that benefit the company.
• Reporting and Continuous Improvement: Monitor key performance indicators (KPIs) such as repair turnaround time, defect rates, and team productivity. Prepare regular reports for senior management on operational performance. Use data and feedback to drive continuous improvement initiatives in the repair process or customer service.
• Compliance and Safety: Ensure all repair activities comply with relevant health and safety regulations and industry standards. Maintain an ESD-safe workshop environment and enforce safe handling of electronic devices. Oversee proper disposal or recycling of electronic waste in line with WEEE regulations.

Required Experience and Skills

• Industry Experience: 5–10+ years of experience in the UK electronics repair and refurbishment industry, including at least several years in a supervisory or management role. A background in repairing networking devices or similar consumer electronics is essential.
• Technical Knowledge: Deep understanding of networking technology (e.g. routers, switches, Wi-Fi devices) and consumer electronic hardware. Strong diagnostic skills at both system and component level. Familiarity with tools for electronics testing, firmware updating, and fault-finding.
• Process Improvement: Demonstrated ability to develop and implement efficient workflows or processes in a technical environment. Experience setting up quality control procedures and improving operational efficiency in a repair/refurbishment context.
• Team Building & Leadership: Proven track record in building, coaching, or restructuring refurbishment teams. Able to motivate and develop staff, conduct performance management, and recruit technical talent as the team grows. Strong leadership and people management skills with the ability to delegate effectively.
• Adaptability and Learning: Fast learner with the capability to absorb new techniques and technical knowledge from overseas partners. Willingness to undergo training (potentially abroad or remotely) and then train local staff in those new methods. Open to adopting new tools or software introduced by the HQ.
• Vendor Management: Experience in managing external service providers or contractors is highly desirable. Skills in evaluating third-party technical capabilities, negotiating contracts or service level agreements, and ensuring vendor accountability for quality and timeliness.
• Communication: Excellent communication and interpersonal skills. Able to liaise with international teams (overseas HQ) and translate technical instructions or documentation into local practice. Capable of communicating effectively with non-technical stakeholders, customers, and suppliers.
• Organisation & Autonomy: Strong organisational skills with the ability to manage multiple priorities and projects simultaneously. Detail-oriented in documentation and record-keeping. Self-motivated and able to work with minimal supervision, taking ownership of the repair centre’s performance.

Qualifications

• Bachelor’s degree or Higher National Diploma (HND/HNC) in Electronic Engineering, Telecommunications, or a related field (or equivalent industry experience).
• Professional certifications in electronics repair or networking (e.g. CompTIA A+ / Network+, IPC electronics repair certification) are an advantage.
• Training in management or leadership (e.g. ILM certification) is a plus, reflecting formal people-management skills.
• Legal Requirements: Must have the right to work in the UK. A valid UK driving licence is advantageous for occasional travel to vendors or training sessions, though not mandatory.

Work Environment

This role is on-site at our Newbury repair facility, which includes both office, warehouse and electronics workshop environments. The Technical Manager will typically work Monday to Friday during daytime business hours. The work setting is a hands-on electronics lab/repair centre with ESD-protected workstations, diagnostic tools, and lifting equipment for larger devices. You will occasionally be expected to assist on the bench with complex repairs or to observe and audit technicians’ work. The environment requires adherence to health and safety protocols, including the use of anti-static precautions and safe handling of equipment. Some occasional travel may be required – for example, visits to third-party service providers or periodic training sessions at the overseas HQ. The role may also involve occasional extended hours when managing urgent projects or deadlines, but we strive to maintain a good work-life balance for our team.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com. If you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.