We’re looking for an Organic Content Specialist (SEO, GEO & AEO) to join our D2C team. In this role, you’ll help shape and deliver content that drives organic traffic, improves conversion, and supports D2C revenue growth.

You’ll take ownership of planning, creating, and optimising content across our D2C website and blog, ensuring it performs not only in traditional search engines, but also across AI-powered and generative search platforms. Working closely with teams across D2C, Product and Marketing, you’ll help ensure our content is consistent, visible, commercially effective, and aligned across channels.

This is a hands-on role for someone who enjoys blending creativity with data and is excited by how search, content, and AI are evolving.

Key Responsibilities

Content Creation and Optimisation (SEO, GEO & AEO)

• Plan, create, and optimise SEO-led content that drives organic traffic, engagement, conversion, and revenue.
• Conduct keyword research, topic research, competitor analysis, and search intent analysis using tools such as SEMrush and Ahrefs to inform content strategy.
• Write high-quality, engaging, and informative copy optimised for both traditional SEO and AI-driven search experiences, with strong EEAT principles.
• Develop content across blogs, buying guides, PLPs, PDPs, landing pages, campaign pages, and other relevant digital touchpoints tailored to different stages of the customer journey.
• Optimise content for featured snippets, answer engines, and AI-driven search experiences to maximise organic visibility across traditional and emerging search platforms.
• Stay up to date with evolving search trends, AI search experiences, GEO, and AEO developments.
• Refresh and optimise existing content to improve rankings, traffic, engagement, and overall content performance.
• Apply on-page SEO best practices including metadata, internal linking, heading structures, schema markup, and content formatting.

Cross-Functional Collaboration

• Collaborate closely with the Paid Media to align organic and paid search strategies, keyword targeting, landing page optimisation, and campaign messaging.
• Work closely with Product to support new product launches and GTM activities.
• Collaborate with Marketing to support integrated campaigns and ensure content consistency across channels.
• Share search insights, keyword trends, and audience behaviour data with wider stakeholders.
• Support an integrated, multi-channel acquisition strategy that improves overall digital marketing efficiency and customer growth.

Reporting & Performance Analysis

• Monitor and report on organic content performance including rankings, traffic, engagement, conversions, and AI search visibility.
• Use SEO and analytics tools to identify content opportunities, measure performance, and provide actionable recommendations.
• Track industry trends, competitor activity, and emerging search developments to continuously improve content strategy.

Desired Skills & Experience

• Minimum 2+ years’ experience in SEO content marketing roles, ideally within B2C eCommerce.
• Proven experience creating and optimising content for both traditional SEO and AI-led search platforms.
• Exceptional written English with strong attention to tone, clarity, and detail.
• Strong skills in keyword research, search intent analysis, copywriting and content optimisation.
• Good understanding of SEO principles including on-page SEO, internal linking, content structure, and technical SEO fundamentals.
• Understanding of GEO, AEO, and AI-driven search trends is highly desirable.
• Familiarity with SEO tools such as SEMrush, Ahrefs, Google Search Console, GA4, or similar platforms.
• Strong research, analytical, and problem-solving skills with excellent attention to detail.
• Proactive, collaborative, and comfortable working in a fast-paced, performance-driven environment.
• Curious and passionate about the future of search, content, and AI-driven marketing.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the job

We are looking for warehouse operative to join our team to focus on return products processing. This is a varied and hands on role where you will be working in a warehouse environment sorting, testing and booking in returned products.

Key Responsibilities:

• Ensure that the returns and testing processes and procedures are consistently applied to effectively categorise returned products
• Accurately maintain paperwork as appropriate
• Handling and moving stock around the warehouse either manually or using lifting equipment such as a forklift where appropriate
• Ensure all retuning products are stocked in the appropriate area
• Identify process and performance improvement opportunities
• Other ad hoc tasks as required by manager

Essential Requirements:

• Previous warehouse or returns processing experience
• Ability to work accurately and methodically
• Self-motivated with the ability to work to deadlines
• Good communication skills and ability to work collaboratively in a team
• An understanding of health and safety requirements in a warehouse environment

About TP-Link

TP-Link is looking for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. TP-Link offers a great working environment, competitive salary and company bonus. Please send us your CV via hr.uk@tp-link.com to apply.

We are seeking an experienced, proactive and commercially minded Human Resources Business Partner (HRBP) to join our company. Reporting to the Country Manager, you will work closely with managers across the business to provide practical and professional HR advice and support, helping to drive business performance through effective people management.

This is a hands-on role that combines strategic HR partnering with operational HR responsibilities. You will act as a trusted adviser to managers, taking ownership of employee relations matters, supporting performance management, recruitment, organisational development and HR operations, while ensuring compliance with UK employment legislation and company policies.

Key Responsibilities

• Partner with managers across the business to provide practical, commercially focused HR advice and support aligned with business objectives.
• Build trusted relationships with department managers to understand business needs, identify people-related challenges and develop effective HR solutions.
• Advise and coach managers on employee relations matters, including disciplinary, grievance, capability, absence management and performance issues.
• Independently manage complex employee relations cases from start to finish, ensuring fair and consistent processes in line with UK employment legislation and company policies.
• Support the management of employment disputes, settlement discussions and other sensitive HR matters, liaising with external legal advisers where required.
• Work closely with managers to address underperformance, manage probation reviews and implement appropriate performance improvement plans.
• Support performance review processes, talent management, succession planning and employee career development initiatives.
• Partner with department managers on recruitment requirements, workforce planning, employee onboarding and retention strategies.
• Develop, review and implement HR policies, procedures and best practices to support business needs and ensure legal compliance.
• Support day-to-day HR operations across the employee lifecycle, including contractual changes, employee records and offboarding.
• Identify learning and development needs and work with managers to improve employee capability and management effectiveness.
• Analyse HR data and trends, providing practical recommendations to improve employee engagement, retention and organisational effectiveness.
• Promote employee wellbeing and support initiatives that enhance employee engagement and company culture.
• Support organisational change projects, restructures and business transformation initiatives where required.
• Work collaboratively with internal stakeholders and international teams to ensure effective communication and consistent HR practices.
• Keep up to date with changes in UK employment legislation and HR best practice, ensuring relevant updates are reflected in company policies and procedures.

Skills, Experience and Qualifications

• Proven experience as an HR Business Partner, Senior HR Adviser or in a similar HR generalist role.
• Strong knowledge of UK employment law and HR best practice, with the ability to apply legislation effectively in practical situations.
• Demonstrable experience independently managing complex employee relations cases from start to finish.
• Strong experience advising and coaching managers on disciplinary, grievance, capability, absence management and performance-related matters.
• Excellent communication, influencing and stakeholder management skills, with the confidence to advise and constructively challenge managers.
• Ability to build strong working relationships at all levels of the organisation.
• Commercially minded with the ability to balance business needs, legal compliance and employee experience.
• Strong problem-solving and decision-making skills, with the ability to exercise sound judgement in sensitive situations.
• Proactive, adaptable and comfortable working independently in a fast-paced environment.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities.
• High levels of professionalism, discretion and confidentiality when handling sensitive employee matters.
• Proficient in Microsoft Office applications and HR information systems (HRIS).
• CIPD Level 5 qualification or equivalent relevant professional experience; CIPD Level 7 is desirable.

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com, if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the Role

We are looking for a proactive and detail-oriented E-commerce Specialist to join our UK E-commerce team. This role combines hands-on Amazon order and marketplace operations with data analysis, commercial optimisation, and cross-functional project support across the UK and Europe.

The successful candidate will be responsible for selected areas from the responsibilities listed below. The exact scope of the role will be tailored and may evolve based on the individual's experience, strengths, and development, as well as the company's business priorities and operational needs.

This role is suitable for someone who is comfortable managing detailed operational tasks while also using data, automation, AI tools, and process improvement to increase efficiency and business performance.

Key Areas of Responsibility

1. Marketplace & Order Operations

Manage the daily processing, tracking, and updating of Amazon orders, ensuring order information is accurate, complete, and handled on time. Coordinate with internal teams and external partners on order fulfilment, routine operational documents, status updates, and other day-to-day requirements through Seller Central and/or Vendor Central.

2. Inventory, Fulfilment & Issue Resolution

Monitor stock availability, replenishment, fulfilment status, and delivery schedules. Follow up on order exceptions, delivery issues, invoice queries, disputes, chargebacks, and account health matters, ensuring actions and progress are clearly recorded and communicated.

3. Product Listings, Promotions & Launches

Support product listing creation, catalogue maintenance, content updates, compliance checks, and product information accuracy. Assist with the planning, setup, execution, tracking, and follow-up of Amazon promotions, seasonal campaigns, samples, and new product launches.

4. Data, Reporting & Business Optimisation

Maintain accurate operational records and analyse sales, traffic, conversion, advertising, inventory, and operational data. Prepare regular reports, dashboards, and trackers, identify risks and opportunities, and provide clear recommendations to improve performance.

5. Market, Content & Customer Experience

Monitor competitors, category trends, pricing, promotional activity, reviews, and marketplace performance. Work with marketing, advertising, and content teams to improve product presentation, keyword visibility, organic ranking, paid traffic coordination, and customer experience.

6. Process Improvement & Cross-functional Support

Maintain SOPs and operational documentation, support marketplace expansion and other e-commerce projects, and explore automation, AI tools, and process improvements to increase accuracy and efficiency. Provide additional operational and administrative support as required by the business.

Requirements

• Bachelor's degree or equivalent practical experience.
• Strong attention to detail and a reliable, right-first-time approach to operational tasks.
• Good organisational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving skills, with confidence working with operational and commercial data.
• Good Microsoft Excel skills, including data checking, filtering, formatting, formulas, and basic analysis.
• Good written and spoken English, with clear communication and strong teamwork skills.
• Proactive, responsible, patient, self-motivated, and willing to take ownership of tasks.

Preferred Qualifications

• Experience in Amazon Marketplace, e-commerce operations, order processing, logistics, supply chain, or a related role; strong graduates will also be considered.
• Familiarity with Amazon Seller Central, Vendor Central, marketplace operations, product listings, promotions, or account health management.
• Experience with Amazon advertising, SEO, product content optimisation, or e-commerce analytics.
• Experience using AI or automation tools such as ChatGPT, Claude, Gemini, Python, SQL, VBA, or Google Apps Script.
• Familiarity with tools such as Keepa, Helium 10, Data Dive, SellerSprite, or similar platforms.
• Mandarin language skills would be an advantage for communication with China-based teams and partners.
• Good aesthetic awareness and an understanding of online merchandising and product presentation.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the job

We are looking for RMA worker which focus on returning products processing. You need to report to RMA Manager. This is a very involved and hands on role where you will be working in a warehouse environment.

Key Responsibilities:

• Makes sure all retuning products is stocked in the appropriate area
• Ensure that the processes and procedures are established an consistently applied to effectively disposition returned products
• Identify process and performance opportunities and coordinate with the operations.
• Files paperwork as appropriate
• Contact client’s product returning representatives to make arrangements
• Checking for damaged or missing items
• Moving stock around either by hand, using lifting equipment or a fork lift truck
• Keeping the management informed of any problems
• Other ad hoc tasks as required by manager

Key Requirements:

• Self-motivated and disciplined
• Ability to work accurately and methodically
• Good communication and motivational skills and be comfortable allocating work accordingly experience of   successfully implementing change
• be able to work well under pressure and enjoy working in a team
• An understanding of health and safety requirements
• Knowledge of service operations and/or reverse logistics preferred
• Experienced as logistics and/or customer service professional
• Attention to details and committed to managing problems through resolution

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We are looking for a Local Product Manager to support the development and improvement of TP-Link’s Smart Home products (key: Video Doorbell & Camera) for the UK market.

This role focuses on translating local market insights into actionable product inputs, and supporting HQ teams with structured analysis, product validation, and improvement recommendations.

You will work closely with HQ Product, R&D, and Testing teams, acting as the bridge between UK market needs and product execution.

Key Responsibilities

1. Market & User Insight

• Conduct structured analysis of UK market trends, customer feedback, and competitor products (e.g. Ring, Eufy, Blink)
• Analyse user reviews, return reasons, and channel feedback to identify key product issues and opportunities
• Identify high-impact user pain points across installation, usability, and product experience

2. Product Requirement & Recommendation

• Translate market insights into clear, structured product requirements and improvement proposals
• Define problems in a way that is actionable for HQ Product and R&D teams
• Provide prioritised recommendations based on user impact and business relevance

3. Product Testing & Validation

• Perform hands-on testing of TP-Link and competitor products (Key: Video Doorbell & Camera)
• Build real usage scenarios to evaluate installation, connectivity, performance, and user experience
• Identify product gaps and validate improvement opportunities with evidence

4. Cross-Team Collaboration (HQ Support)

• Work closely with HQ Product, R&D, and Testing teams to provide clear input and supporting materials
• Prepare structured documentation and analysis to support decision-making
• Follow up on product improvement items and assist in validation of solutions

Requirements

• 3+ years of experience in Product Management, Technical Product, or Smart Home / Consumer Electronics
• Experience with IoT / Smart Home / Camera / Networking products is highly preferred
• You have successfully completed your studies in computer science, electrical engineering, communications technology or a comparable focus.
• At least 3 years of product development and management experience in smart home or Internet of Things. Those who have led successful smart home products or IoT projects are preferred.
• Familiar with the technology and market trends of smart home products and Internet products.
• Excellent communication, collaboration and project management skills, able to promote cross-departmental teamwork to achieve goals.
• Analytical thinking as well as excellent communication skills to troubleshoot problems effectively.
• You are self-motivated, detail-oriented, and responsible.
• Excellent English both spoken and written skills
• Fluency in Mandarin is an advantage.

About TP-Link

TP-Link is always on the lookout for passionate individuals who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the Role

We are looking for an experienced and hands-on Warehouse Supervisor to join our warehouse team and report directly to the Warehouse Manager.

This is a busy, operational role that requires someone who is comfortable working on the warehouse floor as well as supervising and supporting the wider team. You will take a lead role in the day-to-day warehouse operation, including goods receiving, dispatch, returns, stock management and inventory control.You will also support the Warehouse Manager with the overall management of warehouse operations and deputise for them when required.

Key Responsibilities

• Oversee the day-to-day activities of the warehouse team, ensuring work is completed safely, efficiently and to the required standard.
• Manage all goods-in activities, including receiving, checking, processing and handling returns.
• Support the dispatch of large and high-volume orders, ensuring orders are processed accurately and on time.
• Maintain accurate stock records and support regular stock checks and inventory management.
• Monitor staffing levels and allocate work effectively according to operational requirements.
• Supervise, motivate and support warehouse team members, providing clear direction and guidance.
• Assist the Warehouse Manager with the implementation and improvement of warehouse processes and procedures.
• Ensure warehouse operations comply with company policies, health and safety requirements and operational standards.
• Deputise for the Warehouse Manager during periods of absence and support the smooth running of the warehouse.
• Identify opportunities to improve efficiency, accuracy and productivity within the warehouse.
• Work closely with other departments to resolve operational and stock-related issues.
• Carry out other reasonable duties and tasks as assigned by the Warehouse Manager.

Skills & Experience

Essential

• Proven experience as a Warehouse Supervisor, Team Leader or Warehouse Manager, ideally within a busy distribution or logistics environment.
• Previous experience of people management, including delegation, team motivation and performance management.
• Strong organisational skills with the ability to prioritise tasks and manage changing operational requirements.
• Good communication skills and the ability to provide clear instructions and guidance to a warehouse team.
• Ability to work effectively under pressure in a fast-paced warehouse environment.
• Good IT skills and experience using warehouse or inventory management systems.
• Current Reach and Counterbalance Forklift licences.
• Experience of stock management, goods-in and goods-out processes.
• A proactive approach to identifying and implementing improvements to warehouse processes.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We are looking for a Local Business Specialist (TikTok Shop Focus) to support the growth and development of TP-Link’s e-commerce business in the UK.

This role focuses on the day-to-day operations and development of TikTok Shop, including store management, creator and affiliate collaboration, promotional campaign execution, order management and performance monitoring. The successful candidate will also provide operational support across other e-commerce platforms, including Amazon, as required by the team.

This is an excellent opportunity for someone with a strong interest in e-commerce and social commerce to gain hands-on experience, develop their operational skills and grow alongside the business.

Key Responsibilities

1. TikTok Shop Operations

• Manage daily TikTok Shop operations, including product listings, product information updates, pricing, promotions, and inventory updates.
• Monitor day-to-day store operations and follow up on issues related to products, orders, inventory, and platform activities.
• Support the optimisation of store processes to improve operational efficiency and customer experience.
• Assist with the setup and execution of TikTok Shop campaigns, Flash Sales, store promotions, and other promotional activities.

2. Creator & Affiliate Management

• Support the recruitment, selection, and management of TikTok creators and affiliate partners.
• Manage creator invitations, sample requests and deliveries, collaboration progress, and content publishing follow-ups.
• Track creator performance, including content delivery, sales performance, commissions, and sample conversion.
• Work closely with internal teams and external agencies to support creator collaborations and marketing campaigns.

3. Order & After-sales Operations

• Manage daily TikTok Shop order processing and order status tracking.
• Follow up on order exceptions, cancellations, refunds, returns, and other after-sales issues.
• Coordinate with warehouse, logistics, and internal teams to ensure orders are processed accurately and on time.
• Maintain operational records and identify and follow up on order-related issues.

4. Data & Operational Support

• Maintain and organise basic TikTok Shop operational data, including sales, orders, inventory, creator performance, and campaign results.
• Support regular monitoring of store performance and help identify operational issues through data.
• Maintain and update product, inventory, promotional, and creator-related information as required.

5. Cross-platform E-commerce Support

• Support basic operational tasks across Amazon and other e-commerce platforms based on team requirements.
• Assist with order processing, inventory management, disputes, product information maintenance, and other daily operational tasks.
• Act as an operational backup within the e-commerce team during peak periods or team member absences.
• Support other day-to-day e-commerce operational tasks as required by the team.

Requirements

• Bachelor’s degree or above, preferably in E-commerce, Marketing, Business, Supply Chain, or a related field.
• Strong interest in TikTok Shop, e-commerce platforms, and social commerce.
• Strong execution skills, attention to detail, and a responsible approach to daily operational tasks.
• Good communication and coordination skills, with the ability to work effectively with internal teams, agencies, creators, and external partners.
• Basic data analysis skills and proficiency in Excel or similar tools.
• Good written and verbal English communication skills; Mandarin is a plus.
• Previous experience in TikTok Shop, Amazon, e-commerce operations, creator management, or affiliate marketing is preferred but not essential.

Role Development

This role will primarily focus on TikTok Shop operations, covering store management, creator collaboration, order management, campaign execution, and basic data analysis, while also supporting operations across other e-commerce platforms within the team.

As the business grows, the successful candidate will have the opportunity to take on broader responsibilities, including creator programme development, campaign planning, agency management, and overall TikTok Shop operations, with the potential to progress towards a more independent e-commerce and store management role.

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com, if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the Role

We are looking for an experienced Amazon Advertising Manager to join our UK E-commerce team. This role will own Amazon Ads strategy and performance, driving profitable growth, market share expansion, and long-term organic ranking improvement across UK and EU marketplaces.

The ideal candidate is a growth-focused advertising specialist who can build scalable campaign strategies, optimise performance through data-driven decisions, and leverage Amazon Ads to support sustainable business growth.

Key Responsibilities

Amazon Advertising Strategy & Management

• Own end-to-end Amazon Ads strategy across Sponsored Products, Sponsored Brands, Sponsored Display, and DSP where applicable.
• Build and optimise scalable campaign structures across multiple products and categories.
• Develop keyword, ASIN, placement, and audience strategies aligned with business objectives.

Growth & Performance Optimisation

• Drive advertising strategies to improve market share, organic ranking, and long-term growth, beyond short-term ACOS control.
• Optimise campaigns based on key metrics including ACOS, TACOS, ROAS, CTR, CVR, impression share, and search term performance.
• Manage advertising budgets effectively to maximise profitable traffic and business impact.

Product Launch & Marketplace Growth

• Develop advertising strategies for new product launches, seasonal campaigns, and major promotions (e.g. Prime Day, Black Friday).
• Support keyword ranking growth, traffic generation, and product visibility improvement.

Data Analysis & Collaboration

• Analyse Amazon Ads and marketplace data to identify opportunities and deliver actionable recommendations.
• Develop performance reports and insights for business reviews.
• Work closely with E-commerce, Content, Product, and Supply Chain teams to align advertising with product availability, listings, pricing, and promotional plans.
• Support continuous improvement of advertising processes, reporting, and automation.

Skills & Experience Requirements

• Bachelor’s degree or above in Marketing, E-commerce, Data Analytics, Business, or a related discipline.
• 3+ years of hands-on experience managing Amazon Advertising campaigns, with proven experience driving growth, improving performance, and optimizing advertising spend.
• Experience managing high-volume Amazon Ads accounts, preferably across UK/EU marketplaces, with a strong understanding of Sponsored Products, Sponsored Brands, Sponsored Display, campaign optimization, ACOS, TACOS, and ROAS.
• Strong analytical skills with advanced Excel capability and the ability to use data to drive decision-making and improve campaign performance.
• Good understanding of Amazon marketplace operations, including SEO, product content optimization, pricing, promotions, and inventory impact on advertising performance.
• Experience with Amazon DSP, Google Ads, AI tools, automation tools, or advertising analytics platforms is an advantage.
• Strong ownership mindset, proactive attitude, and ability to work independently in a fast-paced environment.
• Excellent communication and collaboration skills with the ability to work effectively across different teams.
• Mandarin language skills would be an advantage for communication with China-based teams and partners.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonuses, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We are seeking a skilled, hands-on Senior Technical Engineer to support our networking and smart home device repair and refurbishment operations. This role is primarily bench-based, focusing on advanced diagnostics, component-level repair, resolving complex technical faults, and providing technical guidance to the wider repair team.

The successful candidate will also support the introduction of new repair techniques from our overseas HQ and contribute to continuous improvement of workshop processes, quality standards, productivity, and operational efficiency. In addition, this role will provide technical leadership, mentor junior engineers, and support the day-to-day management of repair activities.

Key Responsibilities

• Perform advanced troubleshooting and repair of routers, switches, Wi-Fi devices, smart home products, and consumer electronics.
• Conduct system-level and component-level diagnostics, including PCB fault finding, power circuits, ports, firmware recovery, and hardware analysis.
• Handle complex, escalated, or high-priority repair cases and provide technical solutions.
• Support, coach, and guide product testers and junior engineers on difficult technical issues.
• Develop and share technical knowledge, repair procedures, and best practices within the team.
• Learn, implement, and adapt new repair methods and technologies introduced by overseas HQ.
• Assist in planning and allocating daily repair workload to ensure efficient operations and achievement of performance targets.
• Monitor repair quality, identify recurring technical issues, and recommend process improvements.
• Support root cause analysis and continuous improvement projects to improve repair efficiency and reduce failure rates.
• Assist with training and onboarding of new team members.
• Maintain ESD standards and ensure compliance with UK health & safety and WEEE regulations.
• Provide regular feedback to management regarding technical challenges, team performance, and operational improvements.

Skills Requirements

• 5 + years’ hands-on experience in electronics repair/refurbishment, preferably with networking devices, smart home products, or consumer electronics.
• Strong skills in fault diagnosis, PCB repair, soldering, component replacement, firmware flashing, and device testing.
• Good understanding of networking fundamentals (IP, routing, Wi-Fi) and ability to read technical documentation.
• Experience handling complex repairs, root cause analysis, and implementing repair improvements.
• Ability to provide technical guidance, mentor junior engineers, and support team development.
• Experience coordinating repair workloads, maintaining quality standards, and improving operational efficiency.
• Previous experience supervising a technical team or workshop environment is desirable.
• Strong problem-solving, communication, and decision-making skills.
• Ability to work collaboratively with overseas HQ and local teams.
• Organised, proactive, and committed to high-quality repair standards.
• Mandarin Chinese language skills are an advantage

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.