Careers at TP-Link

About the job

We are seeking a full-time Operation Assistant – Customer Claims to join our team at TP-Link UK Ltd. Reporting to the Operations Manager, this role plays a key part in supporting the sales function, working closely with both the Finance and Sales teams.

Key Responsibilities

• Organize, maintain and archive files to ensure efficient and timely access.
• Perform accurate data entry and maintain internal databases.
• Support internal and external communications, ensuring smooth information flow.
• Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
• Review customer claims and gather required documentation for internal assessment.
• Liaise with the Sales team and customers to resolve claim-related queries
• Issue credit notes through the internal system.
• Consolidate and analyses data, ensuring accuracy and providing insights to support operational and business decision-making.

Desired Skills & Experience

• Ability to work effectively in a cross-cultural environment.
• Good understanding of a B2B business environment.
• Strong communication and collaboration skills across teams.
• Proven ability to manage multiple tasks and meet tight deadlines.
• Proficient in Microsoft Office, particularly Excel (advanced functions preferred).
• Experience in data consolidation and analysis, with strong attention to detail.
• Familiarity with data tools or coding (e.g. Excel advanced functions, SQL, Python) is advantageous.
• 1–2 years’ experience in data analysis or a related field is preferred.
• Fluent in English, with strong written and verbal communication skills.
• Self-motivated, detail-oriented, and proactive in problem-solving.
• Able to work both independently and as part of a team.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonuses, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the job

We are looking for warehouse operative to join our team to focus on return products processing. This is a varied and hands on role where you will be working in a warehouse environment sorting, testing and booking in returned products.

Key Responsibilities:

• Ensure that the returns and testing processes and procedures are consistently applied to effectively categorise returned products
• Accurately maintain paperwork as appropriate
• Handling and moving stock around the warehouse either manually or using lifting equipment such as a forklift where appropriate
• Ensure all retuning products are stocked in the appropriate area
• Identify process and performance improvement opportunities
• Other ad hoc tasks as required by manager

Essential Requirements:

• Previous warehouse or returns processing experience
• Ability to work accurately and methodically
• Self-motivated with the ability to work to deadlines
• Good communication skills and ability to work collaboratively in a team
• An understanding of health and safety requirements in a warehouse environment

About TP-Link

TP-Link is looking for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. TP-Link offers a great working environment, competitive salary and company bonus. Please send us your CV via hr.uk@tp-link.com to apply.

We are seeking a high‑performing Business Development Manager to lead and expand our engagement with major UK VARs. As the market leader in SME networking, we are looking for a driven, strategic, and commercially astute sales professional to accelerate adoption of TP-Link’s business-class solutions across key partners including Softcat, SCC, Computacenter, CDW, Bechtle, Misco, Insight, and Boxxe.

The ideal candidate brings deep experience developing major VAR accounts within the IT industry, a proven track record of driving technology growth, and the ambition to shape our continued success in the UK B2B market.

Key Responsibilities

• Strategic Growth & Execution: Develop and deliver a comprehensive sales strategy to grow TP-Link’s B2B footprint across all major UK VARs. Leverage market intelligence, competitive insights, and customer feedback to build a practical and effective GTM plan.
• Business Development & Relationship Expansion: Build and maintain strong relationships across Sales, Technical, Procurement, and C‑Suite stakeholders within each VAR. Develop a robust pipeline, track progress, and provide regular performance updates to TP-Link’s senior management.
• Training, Enablement & Education: Lead structured training programmes to upskill VAR teams on TP-Link’s business-class networking portfolio. Deliver tailored commercial presentations and coordinate technical enablement with TP-Link’s Pre‑Sales team.
• Quarterly Business Planning: Create and execute quarterly business plans with each VAR, covering sales targets, marketing initiatives, and training activities. Focus on driving adoption of TP-Link’s Wi-Fi, Switching, Routing, and Security solutions.
• End-to-End Sales Ownership: Manage the full sales cycle — from opportunity identification to deal closure — ensuring exceptional customer experience throughout. Prepare proposals, negotiate commercial terms, and monitor ROI to ensure efficient use of TP-Link resources.
• Cross-Functional Collaboration: Work closely with TP-Link’s sales, marketing, technical, and operations teams to ensure alignment on strategy, execution, and customer engagement. Coordinate joint initiatives between VAR partners and TP-Link’s wider organisation.
• Events & Industry Engagement: Support TP-Link at key industry events and collaborate with internal teams to deliver partner-specific exhibitions, campaigns, and customer-facing activities.

Desired Skills & Experience

• Full UK driving licence and willingness to travel nationwide, including occasional overnight stays.
• Strong customer-facing skills with experience in training, presenting, and developing business in the UK IT channel.
• 5+ years of IT sales experience, ideally within networking or adjacent technologies, with proven success in developing major VAR accounts.
• Highly motivated, organised, detail-oriented, and effective at managing multiple projects under pressure.
• Strong analytical capability, able to produce customer reports, competitive analysis, and market insights.
• Collaborative team player with the ability to work cross-functionally and influence stakeholders at all levels.
• Demonstrated ability to build trusted relationships from IT managers through to C‑Level executives.

About TP-Link

TP-Link is a global leader in consumer, SMB, and enterprise networking solutions. Since the establishment of TP-Link UK Ltd, we have achieved exceptional growth and built a high-performing, diverse, and entrepreneurial UK team. We are committed to developing talent, fostering innovation, and delivering outstanding customer experiences.

We offer a competitive salary, company bonus, paid holidays and sick leave, pension and healthcare benefits, and regular company events — all within a supportive and collaborative working environment.

If you believe you have the skills, experience, and ambition to join TP-Link UK, please send your CV to hr.uk@tp-link.com

 Overview 

To assist Product Managers in overseeing the entire lifecycle management of B2C networking products and smart home devices, driving commercial success in target markets through GTM strategies. 

Key Responsibilities 

Market Entry Strategy Design 

• Assist in developing end-to-end product launch plans, including market selection, pricing strategies (channel/promotional/regional pricing structures), channel planning, and promotion timelines 
• Conduct deep analysis of UK/Ireland market demands to identify product differentiation points (e.g., technical advantages/scenario-based solutions) 
• Develop competitive benchmarking models and produce sales toolkits (product USPs/KSPs, competitive comparison guides, user case libraries) 

Cross-Department Collaboration & Resource Integration 

• Lead GTM processes by aligning resources across R&D, supply chain, marketing, and sales departments (e.g., marketing strategies, campaign scheduling 
• Design product training systems covering technical parameter explanations, scenario-based sales guides, and potential after-sales issue avoidance 
• Coordinate with HQ for product localisation (e.g., firmware version iterations, packaging compliance verification) 

Product Lifecycle Management 

• Monitor KPIs (product ratings, return rates, sales volume, market share) to dynamically adjust GTM strategies 
• Collect end-user feedback and analyse market/competitor trends to drive next-gen product requirements 

Engineering Support Responsibilities 

• Execute product reliability testing (competitive product comparative testing/household environment testing). 
• Provide pre-sales technical proposals (e.g., home network employment/security recommendations) and post-sales troubleshooting 
• Submit localisation improvement suggestions (software/hardware features, installation guidelines, certification compliance) 

Essential Skills and Experience 

• Previous experience in smart hardware GTM roles with full participation in ≥2 product launch projects 
• Experience in cross-time zone collaboration (China HQ + European markets). 
• In-depth understanding of smart home/networking technologies and products. 
• Strong analytical, self-learning, and problem-solving skills. 
• Ability to work in a collaborative team environment. 

Desirable 

• Proficiency in GTM methodologies 
• Relevant technical certifications in ICT 
• Fluent in Mandarin (written & spoken) 

About TP-Link 

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. TP-Link offers a great working environment, competitive salary and company bonus. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services. 

Who We Are
TP-Link is a global multinational group in enterprise networking, software and security, consumer networking and electronics, and their supporting cloud services.We believe in harnessing the power of innovation to enrich lives around the world and TP-Link is dedicated to delivering reliable, high-performance, convenient products and services to global users. Our smart networking devices connect billions of customers, across enterprise and consumer, in over 170 countries and regions with cutting-edge technologies. Our award-winning family of brands include Tapo smart home, Deco networking, Omada business networking and Aginet for ISPs.

This is a fantastic time to join TP-Link as we expand our Marketing team to meet future opportunities.

What we’re looking for
We’re looking for someone to join our Marketing team and lead our busy events, webinar and training programme, as well as the management of the surrounding digital content. The successful individual will work closely in collaboration with our B2B and B2C vertical leads to organise and support our busy events and training programme and drive event attendance. Our current busy B2B events programme includes TP-Link’s presence at relevant industry sector events, plus our own program of webinars, partner events and training. We are also active in relevant B2C consumer and press events.
This role also looks after the surrounding audience relevant digital communication that ensures high attendance and low drop-out rates, such as event information and content. Ensuring we have an integrated approach across our CRM outreach, website and socials is key to our events success. This role owns the end-to-end delivery, including management of CRM campaigns aligned to our event calendar from brief through to deployment.

Key Responsibilities:

• Co-ordinate and deliver our B2B and B2C events programme from initial planning through to on-site execution and post-event reconciliation and performance analysis
• Manage event budgets, cost control and invoice reconciliation
• Develop and maintain detailed project timelines, task lists, and on-site plans to ensure seamless delivery
• Source, negotiate, and manage suppliers (venues, catering, production, logistics)
• Oversee development of event content to highest possible standards in close cooperation with wider marketing team - briefing and facilitating all speaker logistics.
• Deliver the marketing strategy on the relevant events and lead on promotional campaigns to maximise and improve registrations and sales at events
• Oversee event communications aligned with brand standards
• Understand our company brand and ensure all aspects of event, pre, on-site and post align with the values
• Work closely with the event organisers to secure relevant sponsorship opportunities for the events
• Build and maintain strong relationships with event organisers, ensuring contractual deliverables are met 
• Review and manage venue and supplier contracts, identifying and mitigating any commercial or legal risks
• Manage event execution and surrounding requirements – merchandise, refreshments, speaker opportunities etc
• Stay informed on market trends, key stakeholders, and audience insights to enhance event strategy and development
• Ensure all digital communication surrounding events is executed in a timely manner and to a high standard
• Deliver regular and ad hoc reporting on CRM activity and performance
• Translate data into actionable insights to support commercial decision-making

Key Requirements:

• Events organisation experience, including planning and marketing execution support
• Strong organisational skills with exceptional attention to detail
• Excellent communication and stakeholder management abilities
• Confident managing multiple projects with tight deadlines in a fast-paced environment
• Financial acumen with experience managing budgets and cost control
• Strong front-of-house presence
• Knowledge of digital marketing and proficiency in digital tools including Microsoft Office, Monday.com, Mailchimp (or equivalents) and other digital marketing tools or CMS’s.
• Proactive, resourceful, and adaptable with a positive, can-do attitude
• Comfortable working with stakeholders across different teams in the business
• Familiarity with analytics report creation

Qualifications:

• Relevant marketing or industry professional qualifications desirable although not essential
• University qualification desirable although not essential
• Evidence of staying up to date with technology developments on an ongoing basis

What We Offer:
If you are seeking a dynamic and diverse work environment, we're offering:
•    Competitive salary and benefits package
•    Opportunities for career progression aligned with the company’s growth
•    A warm, friendly, diverse and dynamic teamwork environment
•    Modern offices based in Reading’s Green Park
•    Gym discount at the Gym opposite our office
•    25 days holiday plus bank holidays, plus additional holiday for long service
•    Quarterly company team building events
 

We are looking for a Local Product Manager to support the development and improvement of TP-Link’s Smart Home products (key: Video Doorbell & Camera) for the UK market.

This role focuses on translating local market insights into actionable product inputs, and supporting HQ teams with structured analysis, product validation, and improvement recommendations.

You will work closely with HQ Product, R&D, and Testing teams, acting as the bridge between UK market needs and product execution.

Key Responsibilities

1. Market & User Insight

• Conduct structured analysis of UK market trends, customer feedback, and competitor products (e.g. Ring, Eufy, Blink)
• Analyse user reviews, return reasons, and channel feedback to identify key product issues and opportunities
• Identify high-impact user pain points across installation, usability, and product experience

2. Product Requirement & Recommendation

• Translate market insights into clear, structured product requirements and improvement proposals
• Define problems in a way that is actionable for HQ Product and R&D teams
• Provide prioritised recommendations based on user impact and business relevance

3. Product Testing & Validation

• Perform hands-on testing of TP-Link and competitor products (Key: Video Doorbell & Camera)
• Build real usage scenarios to evaluate installation, connectivity, performance, and user experience
• Identify product gaps and validate improvement opportunities with evidence

4. Cross-Team Collaboration (HQ Support)

• Work closely with HQ Product, R&D, and Testing teams to provide clear input and supporting materials
• Prepare structured documentation and analysis to support decision-making
• Follow up on product improvement items and assist in validation of solutions

Requirements

• 3+ years of experience in Product Management, Technical Product, or Smart Home / Consumer Electronics
• Experience with IoT / Smart Home / Camera / Networking products is highly preferred
• You have successfully completed your studies in computer science, electrical engineering, communications technology or a comparable focus.
• At least 3 years of product development and management experience in smart home or Internet of Things. Those who have led successful smart home products or IoT projects are preferred.
• Familiar with the technology and market trends of smart home products and Internet products.
• Excellent communication, collaboration and project management skills, able to promote cross-departmental teamwork to achieve goals.
• Analytical thinking as well as excellent communication skills to troubleshoot problems effectively.
• You are self-motivated, detail-oriented, and responsible.
• Excellent English both spoken and written skills
• Fluency in Mandarin is an advantage.

About TP-Link

TP-Link is always on the lookout for passionate individuals who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We’re looking for an Organic Content Specialist (SEO, GEO & AEO) to join our D2C team. In this role, you’ll help shape and deliver content that drives organic traffic, improves conversion, and supports D2C revenue growth.

You’ll take ownership of planning, creating, and optimising content across our D2C website and blog, ensuring it performs not only in traditional search engines, but also across AI-powered and generative search platforms. Working closely with teams across D2C, Product and Marketing, you’ll help ensure our content is consistent, visible, commercially effective, and aligned across channels.

This is a hands-on role for someone who enjoys blending creativity with data and is excited by how search, content, and AI are evolving.

Key Responsibilities

Content Creation and Optimisation (SEO, GEO & AEO)

• Plan, create, and optimise SEO-led content that drives organic traffic, engagement, conversion, and revenue.
• Conduct keyword research, topic research, competitor analysis, and search intent analysis using tools such as SEMrush and Ahrefs to inform content strategy.
• Write high-quality, engaging, and informative copy optimised for both traditional SEO and AI-driven search experiences, with strong EEAT principles.
• Develop content across blogs, buying guides, PLPs, PDPs, landing pages, campaign pages, and other relevant digital touchpoints tailored to different stages of the customer journey.
• Optimise content for featured snippets, answer engines, and AI-driven search experiences to maximise organic visibility across traditional and emerging search platforms.
• Stay up to date with evolving search trends, AI search experiences, GEO, and AEO developments.
• Refresh and optimise existing content to improve rankings, traffic, engagement, and overall content performance.
• Apply on-page SEO best practices including metadata, internal linking, heading structures, schema markup, and content formatting.

Cross-Functional Collaboration

• Collaborate closely with the Paid Media to align organic and paid search strategies, keyword targeting, landing page optimisation, and campaign messaging.
• Work closely with Product to support new product launches and GTM activities.
• Collaborate with Marketing to support integrated campaigns and ensure content consistency across channels.
• Share search insights, keyword trends, and audience behaviour data with wider stakeholders.
• Support an integrated, multi-channel acquisition strategy that improves overall digital marketing efficiency and customer growth.

Reporting & Performance Analysis

• Monitor and report on organic content performance including rankings, traffic, engagement, conversions, and AI search visibility.
• Use SEO and analytics tools to identify content opportunities, measure performance, and provide actionable recommendations.
• Track industry trends, competitor activity, and emerging search developments to continuously improve content strategy.

Desired Skills & Experience

• Minimum 2+ years’ experience in SEO content marketing roles, ideally within B2C eCommerce.
• Proven experience creating and optimising content for both traditional SEO and AI-led search platforms.
• Exceptional written English with strong attention to tone, clarity, and detail.
• Strong skills in keyword research, search intent analysis, copywriting and content optimisation.
• Good understanding of SEO principles including on-page SEO, internal linking, content structure, and technical SEO fundamentals.
• Understanding of GEO, AEO, and AI-driven search trends is highly desirable.
• Familiarity with SEO tools such as SEMrush, Ahrefs, Google Search Console, GA4, or similar platforms.
• Strong research, analytical, and problem-solving skills with excellent attention to detail.
• Proactive, collaborative, and comfortable working in a fast-paced, performance-driven environment.
• Curious and passionate about the future of search, content, and AI-driven marketing.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

Overview 

We are seeking a motivated and detail-oriented Junior GTM Executive to support GTM manager in executing Go-to-Market strategies that drive the successful launch and lifecycle growth of B2C networking and smart home products in the UK and Ireland markets. 

Key Responsibilities 

Market Entry Support 

• Assist in coordinating product launch plans, including pricing proposals, promotion timelines, and channel rollout suggestions. 
• Conduct basic market research and keep updating to identify product USPs and user needs in the UK/Ireland market. 
• Keep tracking GTM materials completed on time such as product messaging, comparison sheets, sales talking points, and use case summaries.

Cross-Team Coordination 

• Collaborate with internal teams (product, sales, marketing, logistics, after-sales) to ensure alignment of GTM efforts. 
• Assist in preparing training documents on product specifications, sales scenarios, and basic troubleshooting tips. 
• Support localization tasks, such as packaging checks and feature compatibility reviews. 

Product Lifecycle Management 

• Track and report product KPIs (e.g., sales trends, ratings, return data). 
• Help collect user feedback and competitors’ product database for internal analysis and reporting. 
• Support planning of promotional campaigns across different lifecycle stages.

Engineering Support Responsibilities 

• Participate in product comparison and functional testing under daily usage conditions. 
• Assist sales with basic technical documentation or proposals for consumer scenarios. 
• Provide suggestions on local packaging, feature adjustments, or installation guides when applicable. 

Essential Skills and Experience 

• This is an entry level role and would suit an individual with a marketing education background or early career marketing experience in product marketing, GTM, or sales support (preferably e-commerce business in B2C electronics or smart home sector). 
• Passion for consumer electronics, smart home, or networking technology. 
• Strong attention to detail, data, structured working habits, and willingness to learn. 
• Comfortable working cross-functionally in a fast-paced environment. 
• Excellent written and verbal communication skills 

Desirable 

• Fluent in Mandarin (written & spoken) 

About TP-Link 

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. TP-Link offers a great working environment, competitive salary and company bonus. Send your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services. 

About the Role

We are looking for a proactive and detail-oriented E-commerce Specialist to join our UK E-commerce team. This role combines hands-on Amazon order and marketplace operations with data analysis, commercial optimisation, and cross-functional project support across the UK and Europe.

The successful candidate will be responsible for selected areas from the responsibilities listed below. The exact scope of the role will be tailored and may evolve based on the individual's experience, strengths, and development, as well as the company's business priorities and operational needs.

This role is suitable for someone who is comfortable managing detailed operational tasks while also using data, automation, AI tools, and process improvement to increase efficiency and business performance.

Key Areas of Responsibility

1. Marketplace & Order Operations

Manage the daily processing, tracking, and updating of Amazon orders, ensuring order information is accurate, complete, and handled on time. Coordinate with internal teams and external partners on order fulfilment, routine operational documents, status updates, and other day-to-day requirements through Seller Central and/or Vendor Central.

2. Inventory, Fulfilment & Issue Resolution

Monitor stock availability, replenishment, fulfilment status, and delivery schedules. Follow up on order exceptions, delivery issues, invoice queries, disputes, chargebacks, and account health matters, ensuring actions and progress are clearly recorded and communicated.

3. Product Listings, Promotions & Launches

Support product listing creation, catalogue maintenance, content updates, compliance checks, and product information accuracy. Assist with the planning, setup, execution, tracking, and follow-up of Amazon promotions, seasonal campaigns, samples, and new product launches.

4. Data, Reporting & Business Optimisation

Maintain accurate operational records and analyse sales, traffic, conversion, advertising, inventory, and operational data. Prepare regular reports, dashboards, and trackers, identify risks and opportunities, and provide clear recommendations to improve performance.

5. Market, Content & Customer Experience

Monitor competitors, category trends, pricing, promotional activity, reviews, and marketplace performance. Work with marketing, advertising, and content teams to improve product presentation, keyword visibility, organic ranking, paid traffic coordination, and customer experience.

6. Process Improvement & Cross-functional Support

Maintain SOPs and operational documentation, support marketplace expansion and other e-commerce projects, and explore automation, AI tools, and process improvements to increase accuracy and efficiency. Provide additional operational and administrative support as required by the business.

Requirements

• Bachelor's degree or equivalent practical experience.
• Strong attention to detail and a reliable, right-first-time approach to operational tasks.
• Good organisational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving skills, with confidence working with operational and commercial data.
• Good Microsoft Excel skills, including data checking, filtering, formatting, formulas, and basic analysis.
• Good written and spoken English, with clear communication and strong teamwork skills.
• Proactive, responsible, patient, self-motivated, and willing to take ownership of tasks.

Preferred Qualifications

• Experience in Amazon Marketplace, e-commerce operations, order processing, logistics, supply chain, or a related role; strong graduates will also be considered.
• Familiarity with Amazon Seller Central, Vendor Central, marketplace operations, product listings, promotions, or account health management.
• Experience with Amazon advertising, SEO, product content optimisation, or e-commerce analytics.
• Experience using AI or automation tools such as ChatGPT, Claude, Gemini, Python, SQL, VBA, or Google Apps Script.
• Familiarity with tools such as Keepa, Helium 10, Data Dive, SellerSprite, or similar platforms.
• Mandarin language skills would be an advantage for communication with China-based teams and partners.
• Good aesthetic awareness and an understanding of online merchandising and product presentation.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the Role

We are looking for an experienced Amazon Advertising Manager to join our UK E-commerce team. This role will own Amazon Ads strategy and performance, driving profitable growth, market share expansion, and long-term organic ranking improvement across UK and EU marketplaces.

The ideal candidate is a growth-focused advertising specialist who can build scalable campaign strategies, optimise performance through data-driven decisions, and leverage Amazon Ads to support sustainable business growth.

Key Responsibilities

Amazon Advertising Strategy & Management

• Own end-to-end Amazon Ads strategy across Sponsored Products, Sponsored Brands, Sponsored Display, and DSP where applicable.
• Build and optimise scalable campaign structures across multiple products and categories.
• Develop keyword, ASIN, placement, and audience strategies aligned with business objectives.

Growth & Performance Optimisation

• Drive advertising strategies to improve market share, organic ranking, and long-term growth, beyond short-term ACOS control.
• Optimise campaigns based on key metrics including ACOS, TACOS, ROAS, CTR, CVR, impression share, and search term performance.
• Manage advertising budgets effectively to maximise profitable traffic and business impact.

Product Launch & Marketplace Growth

• Develop advertising strategies for new product launches, seasonal campaigns, and major promotions (e.g. Prime Day, Black Friday).
• Support keyword ranking growth, traffic generation, and product visibility improvement.

Data Analysis & Collaboration

• Analyse Amazon Ads and marketplace data to identify opportunities and deliver actionable recommendations.
• Develop performance reports and insights for business reviews.
• Work closely with E-commerce, Content, Product, and Supply Chain teams to align advertising with product availability, listings, pricing, and promotional plans.
• Support continuous improvement of advertising processes, reporting, and automation.

Skills & Experience Requirements

• Bachelor’s degree or above in Marketing, E-commerce, Data Analytics, Business, or a related discipline.
• 3+ years of hands-on experience managing Amazon Advertising campaigns, with proven experience driving growth, improving performance, and optimizing advertising spend.
• Experience managing high-volume Amazon Ads accounts, preferably across UK/EU marketplaces, with a strong understanding of Sponsored Products, Sponsored Brands, Sponsored Display, campaign optimization, ACOS, TACOS, and ROAS.
• Strong analytical skills with advanced Excel capability and the ability to use data to drive decision-making and improve campaign performance.
• Good understanding of Amazon marketplace operations, including SEO, product content optimization, pricing, promotions, and inventory impact on advertising performance.
• Experience with Amazon DSP, Google Ads, AI tools, automation tools, or advertising analytics platforms is an advantage.
• Strong ownership mindset, proactive attitude, and ability to work independently in a fast-paced environment.
• Excellent communication and collaboration skills with the ability to work effectively across different teams.
• Mandarin language skills would be an advantage for communication with China-based teams and partners.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonuses, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We are seeking a skilled, hands-on Senior Technical Engineer to support our networking and smart home device repair and refurbishment operations. This role is primarily bench-based, focusing on advanced diagnostics, component-level repair, resolving complex technical faults, and providing technical guidance to the wider repair team.

The successful candidate will also support the introduction of new repair techniques from our overseas HQ and contribute to continuous improvement of workshop processes, quality standards, productivity, and operational efficiency. In addition, this role will provide technical leadership, mentor junior engineers, and support the day-to-day management of repair activities.

Key Responsibilities

• Perform advanced troubleshooting and repair of routers, switches, Wi-Fi devices, smart home products, and consumer electronics.
• Conduct system-level and component-level diagnostics, including PCB fault finding, power circuits, ports, firmware recovery, and hardware analysis.
• Handle complex, escalated, or high-priority repair cases and provide technical solutions.
• Support, coach, and guide product testers and junior engineers on difficult technical issues.
• Develop and share technical knowledge, repair procedures, and best practices within the team.
• Learn, implement, and adapt new repair methods and technologies introduced by overseas HQ.
• Assist in planning and allocating daily repair workload to ensure efficient operations and achievement of performance targets.
• Monitor repair quality, identify recurring technical issues, and recommend process improvements.
• Support root cause analysis and continuous improvement projects to improve repair efficiency and reduce failure rates.
• Assist with training and onboarding of new team members.
• Maintain ESD standards and ensure compliance with UK health & safety and WEEE regulations.
• Provide regular feedback to management regarding technical challenges, team performance, and operational improvements.

Skills Requirements

• 5 + years’ hands-on experience in electronics repair/refurbishment, preferably with networking devices, smart home products, or consumer electronics.
• Strong skills in fault diagnosis, PCB repair, soldering, component replacement, firmware flashing, and device testing.
• Good understanding of networking fundamentals (IP, routing, Wi-Fi) and ability to read technical documentation.
• Experience handling complex repairs, root cause analysis, and implementing repair improvements.
• Ability to provide technical guidance, mentor junior engineers, and support team development.
• Experience coordinating repair workloads, maintaining quality standards, and improving operational efficiency.
• Previous experience supervising a technical team or workshop environment is desirable.
• Strong problem-solving, communication, and decision-making skills.
• Ability to work collaboratively with overseas HQ and local teams.
• Organised, proactive, and committed to high-quality repair standards.
• Mandarin Chinese language skills are an advantage

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.