Careers at TP-Link

JOIN OUR TALENT POOL!

TP-Link Canada is always on the lookout for passionate individuals, who are enthusiastic about their work and willing to progress the career within the company. We are a global company that values diversity and thrives on entrepreneurial values. We provide opportunities for personal and professional development in a challenging and fulfilling work environment. If that describes you, we’d love to hear from you!

If you are interested in employment with TP-Link Canada but didn't see a position that fits your skill set at this time, feel free to submit your application and should something become available we will contact you.

Areas of Expertise

• Sales & Marketing
• Warehouse & Distribution
• Customer Support (English & French)
• Computer Network Engineer Intern

Application Procedures

To apply for a position, please send us a cover letter and resume outlining your job skills, education background and professional experience. 

We accept applications by email, mail and fax. Please direct your application to:

          TP-Link Canada Inc.

          Address: 88 Fulton Way, Richmond Hill, ON, L4B 1J5  

          Fax: 905-882-9830

          Email: hr.ca@tp-link.com

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

We are hiring! About us https://www.tp-link.com/ca

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward-thinking work environment where every team member is valued, supported, and encouraged to thrive.

Join us in driving the future of connectivity — we’re passionate about what we do!

We are hiring for an existent vacancy, seeking a knowledgeable and experienced Level 2 Customer Technical Support Specialist to join our team.

You will be playing a vital role in ensuring customer satisfaction and driving sales.

You are the go-to expert for technical queries helping customers maximize the value of TP-Link’s Internet Service Provider (ISP) and Small-Medium Business (SMB) products they purchase. This role is particularly important in the ISP&SMB markets, where personalized support and understanding of customer needs are highly valued.

Thank you in advance for your interest in TP-Link. We look forward to reviewing your resume!

Location: On-site | 88 Fulton Way, Richmond Hill, ON 
Type: Full-Time | Salary + Bonus + Benefits + Paid Time Off 
Salary Range: $70,000 minimum to $90,000 maximum (Salary is based upon candidate’s experience and qualifications, as well as market and business considerations).

Job Requirements:

• BSc degree in a relevant engineering field such as Electrical Engineering, Electronics Engineering, Mechanical Engineering, Computer Science, or a related discipline
• 3+ years’ experience as a Customer Technical Support, Application Engineer or similar role
• Proficiency in English and Mandarin both written and verbal
• Customer-oriented mindset
• Experience working in the ISP&SMB networking field is a strong asset
• Strong technical background with understanding of relevant technologies and products
• Excellent communication and interpersonal skills
• Ability to present complex technical information and explain complex technical concepts in a clear and concise manner
• Strong interpersonal skills to build rapport with customers and colleagues. This includes active listening, empathy, and conflict resolution
• Strong problem-solving abilities to diagnose and resolve technical issues effectively
• Basic proficiency in Excel and PowerPoint, with strong analytical, review, and summarization skills
• Ability to adapt to diverse customer needs and technical environments
• Understanding and respecting cultural differences when interacting with customers
• Eligibility to work in Canada

Essential Duties & Responsibilities:

• Provide pre- and post-sales technical assistance to ISP&SMB customers
• Work closely with the sales team to provide technical expertise and support
• Communicate with ISP&SMB customers to identify their needs and provide appropriate technical solutions
• Research, diagnose and resolve technical issues faced by ISP&SMB customers through email or remote access
• Gather customer feedback to improve company’s ISP&SMB products and services
• Document processes and customer interactions, and prepare reports for the management
• Provide feedback to product development teams to improve ISP&SMB products
• Collaborate with the sales team during product/project implementation to resolve technical challenges
• Conduct product demonstrations and provide technical presentations to explain the company’s products to customers
• Test new and updated products and provide feedback to development teams
• Participate in trade shows and seminars to promote the company’s products
• Provide training and support to the internal L1 technical support team
• This role requires both office work and travel to customers’ sites
• Perform other duties as assigned

Please forward your resume to hr.ca@tp-link.com

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview. 

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants. 

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

We are hiring! About us www.tp-link.com/ca

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward-thinking work environment where every team member is valued, supported, and encouraged to thrive.

Join us in driving the future of connectivity — we’re passionate about what we do!

We are seeking a motivated and detail-oriented Distribution Sales Executive to join our growing team. This role’s focus is on developing productive relationships with distributors and effectively managing contracts to reach the company’s sales objectives.

Thank you in advance for your interest in TP-Link. We look forward to reviewing your resume!

Location: On-site | 88 Fulton Way, Richmond Hill, ON

Type: Full-Time | Salary + Commission + Group Insurance Benefits + Paid Time Off

Salary Range: $70,000 - $100,000 (Salary is based upon candidate’s experience and qualifications, as well as market and business considerations).

Job Requirements:

• Post-secondary education
• 2+ years experience in distribution sales
• Inventory management experience is an asset
• Technical background in Networking is an asset
• Demonstrated high level of strategic planning, analytical, problem-solving and communi-cation skills
• Highly motivated and target driven with a proven track record in sales
• Excellent time management and organizational skills
• Solid understanding of consumer behaviors and industry trends
• Ability to create and deliver presentations tailored to the audience needs
• Strong relationship building skills
• Ability to identify the issue and resolve
• Eligibility to work in Canada

Essential Duties & Responsibilities:

• Communicate daily with all TP-Link distributors
• Manage inventory in the distribution channel (maintain optimal inventory level, stock for new products, address aging stock proactively)
• Identify market trends to determine which TP-Link’s products are likely to be successful in the future
• Present, promote and sell company’s products using solid arguments and marketing strategies to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive relationships between TP-Link sales team and distributors
• Work with internal and external cross-functional teams to address issues related to distri-bution operations and optimize workflow to avoid future operational issues
• Report on customer needs, interests, and potential for new products and services
• Promote new and focused products in the distribution channel
• Initiate and conduct marketing and sales activities (tradeshows, product training, webi-nars, floor walks, e-communication, sales contests, etc.) for major distributors
• Maintain effective communication with Distribution Product Manager, sales, and market-ing team on the company’s strategies, promotions, and marketing items
• Ensure smooth operation, solve the problems, and continuously improve the relationship between supplier and customers
• Collaborate/assist the B2B sales team to develop large channel partners with main dis-tributors
• Analyze the territory/market’s potential, track sales and status reports
• Monthly interprovincial travel will be required

Please forward your resume to hr.ca@tp-link.com

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

INSIDE SALES REPRESENTATIVE

 We are hiring! About us https://www.tp-link.com/ca 

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. 

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. 

Join us in driving the future of connectivity — we’re passionate about what we do! 

We are seeking an interesting and interested Inside Sales Representative to join our growing team. The Inside Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. 

Thank you in advance for your interest in TP-Link. 

We look forward to reviewing your resume! 

Location: On-site | 88 Fulton Way, Richmond Hill, ON
Type: Full-Time | Salary + Commission + Benefits + Paid Time Off
Reports to: Channel Account Manager, Distribution 

Job Requirements: 

• College Diploma or University Degree
• Proven Inside Sales experience 
• Track record of exceeding quota 
• Proficiency in English 
• Strong phone etiquette and experience making numerous calls a day 
• Proficiency with tools and web applications 
• Excellent written and verbal skills 
• Strong listening and presentation skills 
• Ability to understand customer needs 
• Ability to multitask, prioritize and manage time effectively 
• Ability to work in a fast-paced environment 
• A self starter 
• Ability to build strong relationships and have a growth mindset 
• Eligibility to work in Canada 

Essential Duties & Responsibilities: 

• Identify new sales opportunities through inbound lead follow-up and outbound cold calls and emails 
• Build sales pipeline by delivering TP-Link value proposition to run-rate reseller ac-counts 
• Convert sales opportunities and achieve quarterly quota 
• Maintain and expand your database of prospects within your assigned territory 
• Build long-term trusting relationships with clients 
• Follow up on leads and conduct research to identify potential prospects 
• Research accounts through LinkedIn and ZoomInfo 
• Stay up to date with new products/services and competitors 
• Manage CRM software to track sales activities, customer interactions, and sales pipe-line 
• Prepare reports on sales metrics 
• Collaborate with sales team to deliver white glove customer service to reseller partners 
• Provide feedback to the marketing team on the effectiveness of campaign 
• Perform other duties as assigned 

Please forward your resume to hr.ca@tp-link.com 

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview. 

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest. 

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.