Understanding AI Chat Usage Limits in Aireal
Aireal is the AI assistant built into the Tapo app that helps you interact with your cameras through conversation. Aireal Chat is available with Cloud, Cloud Advanced, and Cloud Advanced AI plans. Cloud and Cloud Advanced plan users have limited access to Aireal Chat. Cloud Advanced AI plan users can chat up to 250 times per day.
Key Takeaways
- Aireal Chat is not available on the Free plan.
- Cloud and Cloud Advanced plan users have limited access to Aireal Chat; the usage limit may vary based on service usage.
- Cloud Advanced AI plan users can chat up to 250 times per day and get the complete AI feature suite.
Understanding Your Daily Chat Limit
Chat availability depends on your Tapo Care plan. Cloud and Cloud Advanced plan users have limited access to Aireal Chat. Cloud Advanced AI plan users can chat up to 250 times per day. Usage limits for Cloud and Cloud Advanced may be adjusted based on actual service usage.
| Plan | Aireal Chat Access | AI Access |
|---|---|---|
| Free | Not available | — |
| Cloud / Cloud Advanced | Limited access; usage limit may vary | Aireal Chat |
| Cloud Advanced AI | Up to 250 chats per day | Full Aireal |
What Is Included with Each Aireal Chat Plan?
Cloud and Cloud Advanced plans include limited Aireal Chat access, with usage limits that may vary based on actual service usage. Cloud Advanced AI includes up to 250 chats per day plus the complete AI suite:
| Feature | Cloud / Cloud Advanced | Cloud Advanced AI |
|---|---|---|
| AI Chat | Limited access | Up to 250/day |
| Cloud Storage Duration | — | 180 Days |
| Device Coverage | — | Unlimited |
| Intelligent Notifications | — | ✓ |
| Cloud Facial Recognition | — | ✓ |
| Intelligent Summaries | — | ✓ |
| Smart Preferences | — | ✓ |
| Video Summary | — | ✓ |
| AI Video Search | — | ✓ |
For details on each feature, visit the Tapo Care website. Ready to unlock full Aireal? Upgrade to Cloud Advanced AI for up to 250 chats per day and the complete AI suite. For subscription steps, please refer to How to Subscribe to a Tapo Care Plan.
Troubleshooting
Why Was My AI Chat Temporarily Restricted?
To keep Aireal running smoothly for everyone, sending too many messages in a short time may trigger a temporary cooldown. Your limit will return to normal after the cooldown period. If you believe your account was incorrectly restricted, please contact TP-Link support for assistance.
Get to know more details of each function and configuration. Please go to the Download Center to download the manual of your product.
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