How to Unbind a Tapo or Kasa Device from your TP-Link Account

If you plan to transfer ownership, register a device to a different TP-Link account, or remove a device you no longer need, you can unbind it from your current TP-Link account through a factory reset or directly in the Tapo app. After unbinding, you can set up the device again under a different TP-Link account.

Key Takeaways

• You can unbind a Tapo or Kasa device by performing a factory reset, or by removing it directly from the Tapo app.
• After unbinding, you can register the device to another TP-Link account.
• An active Anti-Theft Alarm on supported cameras and doorbells may prevent you from powering off or factory resetting a device.
• If a reset fails, verify the correct reset procedure, ensure the device is online, and disable the Anti-Theft Alarm if necessary.

Method 1: Factory Reset the Device

A factory reset removes the device from the currently linked TP-Link account and restores it to factory default settings. For model-specific reset instructions:

• Visit the TP-Link Download Center or the Tapo Support Website.
• Search for your device model and open the support download page.
• Refer to the Quick Installation Guide (QIG) or User Guide (UG) for the reset procedure.

Method 2: Remove the Device in the Tapo App

If the device is powered on and online, removing it from the Tapo or Kasa app will automatically unbind it from your TP-Link account.

• Open the Tapo/Kasa app and locate the device on the Home page.
• Press and hold the device card and tap the Remove icon, or open Device Settings and tap Remove Device at the bottom of the page.

For detailed instructions, see How to Remove Tapo or Kasa Smart Device

Q&A

Q1: What Should I Do If the Device Does Not Respond to the Reset Button?

1. Verify the Reset Process. Power off the device, move it closer to the router, then power it back on. Wait about 10 minutes, then try the factory reset again. Make sure you are following the correct reset procedure for your model.

2. Check Whether the Anti-Theft Alarm Is Triggered. For certain Tapo cameras and doorbells, an active Anti-Theft Alarm prevents a factory reset. If the device keeps sounding an alarm and won't reset, disable the Anti-Theft Alarm first, then try the factory reset again.

For detailed instructions on how to disable the Anti-Theft Alarm, see:

• How to Enable or Disable the Anti-Theft Alarm on Tapo Battery-Powered Cameras
• How to Enable, Pause, or Disable the Anti-theft Alarm on Tapo Doorbells