Deco BE65_Product and Installation Guide

About This Guide

This guide provides a brief introduction to BE9300 Whole Home Mesh Wi-Fi 7 System and regulatory information.

Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions

In this guide, the following conventions are used:

More Info

• Specific product information can be found on the product page at https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
• Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.

Disclaimer

Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.
MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.
IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.
Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.

1. Appearance

Each Deco has an LED that changes color according to its status, a WPS button, four 2.5 Gbps WAN/LAN ports, a USB port, a power slot, and a Reset button.
See the explanation below:

LED Explanation

Ports and Buttons

2. Set Up Your Deco Network

First, let's start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

1. Get the Deco app

Scan the QR code below or go to Google Play or the App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.

2. Log in or sign up with TP-Link ID

Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.

Note: If you forgot your login password, tap Forgot Password?. The app will help you reset your password.

3. Create a Network

In the Deco app, tap the + button on the top right corner of the homepage, then select Create a Network.

4. Plug in your Deco

Plug in your Deco and wait until your Deco's LED pulses blue, then your phone/tablet will connect to the Deco's default Wi-Fi automatically.

Note: You can turn on Bluetooth on your phone/tablet in advance for a quicker setup. 

5. Connect your Deco

Power off your modem. Connect your Deco to the modem and power it on. If you don't have a modem, connect your Deco to a networking device's LAN port.

 or

6. Specify your Deco's location

Select or custom a location for your Deco. The location will be used as the name of your Deco.

7. Connect your Deco to the internet

Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.

8. Create your Wi-Fi network

Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.

9. Setup complete

Your Deco network is now up. You can connect your devices to the Deco network for better connections. Additionally, add more Deco units to expand the Wi-Fi coverage.

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco.

If problems still exist, contact us: TP-Link Product Support

Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn't find Deco”?

Refer to the guide Main Deco Failed to Complete Setup or follow the video What to do if I fail to configure the main Deco and get stuck on “We couldn't find Deco”?

Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn't find another Deco”?

Refer to the guide Encountering an Error When Adding a Deco or follow the video What should I do if I fail to configure the satellite Deco, and get stuck on the step Looking for Deco

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?

Refer to the guide Main Deco Failed to Complete Setup

Refer to the video What to do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”

Q4. What should I do if my wireless devices cannot connect to Deco?

Refer to the guide Cannot connect to Deco Wi-Fi

Q5. What should I do if Deco suddenly lost internet access?

Refer to the guide The internet connection is unstable or suddenly stops working when connected to the Deco network?

Q6. How can I find a suitable spot for my Deco?

Refer to the guide How can I find a suitable spot for my Deco?

Q7. What can I do if the Deco app isn't working properly?

Refer to the guide What can I do if the Deco app isn't working properly

Authentication

CE Mark Warning    

Power Adapter: 

OPERATING FREQUENCY (the maximum transmitted power)
2400MHz—2483.5MHz (20dBm)
5150MHz—5250MHz (23dBm)
5250MHz—5350MHz (23dBm)
5470MHz—5725MHz (30dBm)
5945MHz—6425MHz (23dBm)

Frequency band 5150 - 5250 MHz:
Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170 - 5250 MHz band.
Frequency band: 5250 - 5350 MHz:
Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.
Frequency band: 5470 - 5725 MHz:
Installations and use in road vehicles, trains and aircraft and use for unmanned aircrafts systems (UAS) are not permitted.
Outdoor use, including in road vehicles, is not permitted.
Frequency band 5945 -6425MHz:
Restricted to indoor use, including in trains with metal-coated windows and aircraft. Outdoor use, including in road vehicles, is not permitted.

EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011 /65/EU and (EU) 2015/863.
The original EU declaration of conformity may be found at https://www.tp-link.com/en/support/ce/

RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.

National restrictions
Attention: This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland.

UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/

National restrictions
Attention: This device may only be used indoors in Great Britain.

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• The included Ethernet cable is for internet connection only, not for PoE power supply.
• Operating Temperature: 0°C~40°C (32°F~104°F)/動作温度：0ºC～40ºC（32℉～104℉）/작동 온도: 0°C ~ 40°C (32°F ~ 104°F)/Température de fonctionnement: 0°C~40°C (32°F~104°F)/運作溫度: 0°C~40°C (32°F~104°F)
• This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
  Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
• Power consumption in networked standby:  6.1 W.
• Power consumption in networked standby when all wired network ports are connected and all wireless network ports are activated:  11.3 W.
• The default period of time after which the power management function switches the equipment automatically into a condition providing networked standby:  13minutes.
• How to activate and deactivate wireless network: Enter the webpage of product through wired connecting. The wireless function can be turn on/off via ‘Advanced -> System Parameters -> Enable 2.4GHz/5GHz/6GHz Wi-Fi Network Checkbox’.

Explanation of the symbols on the product label 產品標籤上符號的解釋  製品ラベルのシンボルマーク表示と内容  제품 라벨의 기호 설명
The product label is on the bottom of the product and its power supply. Symbols may vary from products. 符號可能因產品而異 注意：產品標籤可以在產品底部和其I.T.E.電源供應器上找到。注: 製品ラベルは製品底あるいは背面および付属の電源アダプターにあります。また、ラベルではなく製品に直接印字されてる場合があります。シンボルマークは実際の製品と異なる場合があります。참고: 제품 라벨은 제품과 제품의 I.T.E. 전원 공급장치의 하단에서 찾을 수 있습니다.기호 표시 방법은 제품에 따라 다를 수 있습니다

Symbol         符號解釋 シンボルマーク 기호	Explanation 解釋 シンボルマークが表示する内容 설명
	Class II equipment II类设备 クラス2電源機器 Class II 장비
	Class II equipment with functional earthing 具有功能接地的II类设备 機能接地を備えたクラス2電源機器 기능 접지가 가능한 Class II 장비
	Alternating current 交流電 交流 교류
	DC voltage 直流電壓 DC電圧 DC 전압
	Polarity of output terminals 輸出端子極性 出力端子の極性 출력 단자의 극성
	Indoor use only 僅限室內使用 屋内使用専用 실내에서만 사용
	Dangerous voltage 危險電壓 高電圧注意 위험전압
	Caution, risk of electric shock 注意，有觸電危險 感電注意 주의: 감전 위험
	Energy efficiency Marking 能源效率標示 省エネルギー表示 에너지 효율 등급
	Protective earth 保護接地 保護アース (保護接地) 보호 접지
	Earth 接地 アース (接地) 접지
	Frame or chassis 機架接地 フレーム/シャーシ 프레임 또는 섀시
	Functional earthing 功能接地 機能アース (機能接地) 기능 접지
	Caution, hot surface 警告，表面高溫 高温注意 주의: 뜨거운 표면
	Caution 警告 注意 주의
	Operator’s manual 操作手冊 取扱説明書 운영자 매뉴얼
	Stand-by 待機 スタンバイ 스탠바이
	“ON”/”OFF” (push-push) 「開」/「關」 ( 按壓式) “ON”/”OFF” (push-push) “ON”/”OFF” (누름 버튼 스위치)
	Fuse 保險絲 ヒューズ 퓨즈
	Fuse is used in neutral N 保險絲用於中性線N ヒューズはニュートラル (接地側) で使用されます 중성선(영선)에 퓨즈가 사용됨
	RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. 回收利用 本產品標示有「廢棄電氣電子設備（WEEE）」的分類回收標誌。這表示本產品必須依據歐盟指令 2012/19/EU 進行妥善回收或拆 解，以減少對環境的影響。 使用者可選擇將本產品交給合格的回收機構，或在購買新電器或電子設備時，交回給零售商進行回收處理。 リサイクル 本製品には、電気電子廃棄物 (WEEE) の分別マークが付いています。これは、本製品がリサイクルまたは解体される際は、環境への影響を最小限に抑えるために、欧州議会・理事会指令2012/19/EU に従って取り扱われる必要があることを意味します。 ユーザーは、新しい電気機器または電子機器を購入する際、製品をリサイクル組織と小売業者のどちらに引き渡すかを選択できます。 재활용 이 제품에는 WEEE(폐 전기제품 및 전자제품) 선택적 분류 기호가 부착되어 있습니다. 이는 환경에 미치는 영향을 최소화하며 제품을 재활용하거나 분해하기 위해 유럽연합 지침 2012/19/EU에 따라 이 제품을 취급해야 한다는 것을 의미합니다. 사용자는 이 제품을 재활용 기관에 전달하거나 새 전기제품 또는 전자제품을 구매할 때 소매업체에 전달할 수 있습니다.
	Caution, avoid listening at high volume levels for long periods 注意，避免長時間以高音量收聽 注意：大きな音で長時間聴き続けないでください 주의: 장시간 높은 음량으로 청취 지양
	Disconnection, all power plugs 斷開所有電源插頭 全電源プラグの切断 모든 전원 플러그의 연결 해제
m	Switch of mini-gap construction 微間隙結構的開關 ミニギャップ構造のスイッチ 미니 갭 구조 스위치
µ	Switch of micro-gap construction (for US version) Switch of micro-gap / micro-disconnection construction (for other versions except US) 微小間隙結構開關（適用於美國版） 微小間隙 / 微小斷開結構開關（適用於美國以外的其他版本） 「マイクロギャップ構造のスイッチ (米国版用) マイクロギャップ/マイクロ切断構造のスイッチ (米国版以外のバージョン用)」 마이크로 갭 구조 스위치 (US 버전) 마이크로 갭/마이크로 디스커넥션 구조 스위치 (기타 버전)
ε	Switch without contact gap (Semiconductor switching device) 無接點間隙開關（半導體開關裝置） 接点ギャップがないスイッチ （半導体スイッチ） 접점 갭이 없는 스위치 (반도체 개폐 장치)