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TP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

TP-Link understands your time is valuable and waiting for an agent to address your concern can daunting at times, so to help we also provide helpful FAQs , Videos and a Community Forum that can help you solve most concerns without ever having to pick up a phone, join a chat or send an email.

Note: Email service (English or Swedish only) is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our 24 hours our Live Chat service.

Due to scheduled system maintenance from 12:00 AM to 7:00 AM (CEST) on June 7 , you may experience the following service interruptions:
• Email support responses may be delayed or temporarily unavailable
• Feedback submission via the Deco App and Tapo App will be temporarily unavailable
Please try again after the maintenance is complete. We apologize for any inconvenience and appreciate your understanding.
What do you need help with today?:
*
FeedBack Type:
*
Problem Category:
*
Product Category:
not clear? *
Model Number:
Serial Number:
not clear? *
Product Category:
*
Problem Category:
*
Firmware Version:
not clear?
Date of Purchase:
*
Purchase Source:
*
Operating System:
Internet Service Provider(ISP):
Your Subscription:
The subscription plan can be found in the left sidebar of the Deco/Tether app or through your Google/Apple account subscription. *
Issue Type:
*
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Phone Number:
Note: The telephone numbers will only be used internally in certain occasions where we need to call our customers to get more information in order to provide better support service. In such cases, our calls to customers may perform in Swedish or English depending on the specific customer situations. *
Comments:
*
Subject:
*
Detailed Description of the Problem:
*
Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.
File selected
The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
Your Name:
*
Your Location:
* If your location is not listed, please select "Other Region"
Your Email Address:
*
Confirm Your Email Address:
*
Subscribed TP-Link ID (Account):
*
Would you like us to follow up through the email above?
*
I have read and agree to the Privacy Policy *
For Nordic Users Only
Technical Support Phone (EN):
Sweden: +46 (0) 8 718 10 88
Norway: +47 334 20990
Denmark: +45 3110 7883
Finland: +358291700425
English Service, 24 hours a day, 7 days a week

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:
Depending on rate of different carriers
E-mail:
support.se@tp-link.com (English Service, for tp-link and Tapo products)
support.nordic@omadanetworks.com (English service, for Omada products)
support.nordic@vigi.com (English service, for VIGI products)
Request Phone Support (SE):
Request Phone Support(SE): Currently unavailable.

Welcome to TP-Link Live Chat support. Please enter your model number or select your product category to begin.

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